Zusman Community Hospice
Columbus, OH · Medicare-certified hospice (CCN 361612)
CMS process measure: 81.2 (state average 97.03 — below state average)
Serves: 61 ZIP codes (is yours included? →) · Phone: (614) 559-0350 · Verify on Medicare Care Compare ↗
Family caregivers gave Zusman Community Hospice 3 out of 5 stars in the CMS survey, with 79% saying they would definitely recommend it. On CMS's composite process measure, the hospice scored 81.20, below the Ohio state average of 97.03.
Zusman Community Hospice serves 61 ZIP codes from its Columbus, Ohio office in Franklin County.
Yes, Zusman Community Hospice is Medicare-certified (CCN 361612), certified since July 10, 2002. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Zusman Community Hospice is a non-profit hospice based in Columbus, Ohio, serving families in Franklin County and the surrounding area. It has been Medicare-certified since July 10, 2002 (CCN 361612).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Zusman Community Hospice an overall rating of 3 stars. Among those surveyed, 79% said they would definitely recommend this hospice to others, and 81% rated their overall experience 9 or 10 out of 10.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Zusman Community Hospice scored 81.20, compared with a state average of 97.03 for Ohio — placing it below the state average on this measure. CMS also reports a care index score of 10 for this hospice, and data showing 60.5% of patients received visits in the last days of life; families should confirm the meaning and vintage of these figures directly with CMS Care Compare.
Zusman Community Hospice reports serving 61 ZIP codes from its Columbus office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data as published by CMS; where a measure is not mentioned here, CMS has not published it for this hospice, which is often simply due to small patient counts and does not indicate poor quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Zusman Community Hospice is Medicare-certified (CCN 361612), certified since July 10, 2002, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey data shows a 3-star family caregiver rating, with 79% saying they would definitely recommend this hospice and 81% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Zusman Community Hospice scored 81.20 on the CMS composite process measure, compared with Ohio's state average of 97.03, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
It serves 61 ZIP codes from its Columbus, Ohio location in Franklin County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 61 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Zusman Community Hospice is organized as a non-profit hospice; ownership type is one factor families may want to weigh alongside CMS quality data when choosing a provider.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 10, 2002.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up all care or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice provides care; contact Zusman Community Hospice at (614) 559-0350 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Zusman Community Hospice at (614) 559-0350 to learn how to begin care and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice's quality measures compare to state averages, the area served, and how care is coordinated; contact Zusman Community Hospice at (614) 559-0350 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Zusman Community Hospice (CCN 361612) at https://www.medicare.gov/care-compare/details/hospice/361612?state=OH to review its current CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.