Wellspring Lutheran Services
Frankenmuth, MI · Medicare-certified hospice (CCN 231587)
CMS process measure: 97.62 (state average 97.27 — at state average)
Serves: 24 ZIP codes (is yours included? →) · Phone: (989) 652-4663 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 81% would definitely recommend Wellspring Lutheran Services, and 73% rated their experience 9 or 10 out of 10. On CMS's composite process measure, it scored 97.62, about the same as the Michigan state average of 97.27.
Wellspring Lutheran Services serves 24 ZIP codes from its Frankenmuth, Michigan office in Saginaw County. Families can confirm whether their specific ZIP code is covered by contacting the hospice directly.
Yes, Wellspring Lutheran Services is Medicare-certified, with CCN 231587, certified since 1999. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.
About this hospice
Wellspring Lutheran Services is a non-profit hospice based in Frankenmuth, Michigan, serving families in Saginaw County and the surrounding area. It has been Medicare-certified since August 20, 1999 (CCN 231587).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 81% would definitely recommend this hospice, and 73% rated their overall experience 9 or 10 out of 10. CMS has not published a separate CAHPS star rating for this hospice in the data available, which can occur when the number of surveyed patients is small; this does not indicate poor quality.
On CMS's composite process quality measure, Wellspring Lutheran Services scored 97.62, compared to a Michigan state average of 97.27 — described by CMS as being at the state average. CMS also reports a care index score of 8 and notes that 78.1% of patients received visits in the last days of life, based on the published data.
Wellspring Lutheran Services' service area, as reflected in CMS data, spans 24 ZIP codes from its Frankenmuth office.
The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. All figures in this profile come from CMS Care Compare data as most recently published, and families are encouraged to confirm current details directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Wellspring Lutheran Services is Medicare-certified (CCN 231587) since August 20, 1999, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 81% of family caregivers said they would definitely recommend this hospice, and 73% rated their overall experience 9 or 10 out of 10. CMS has not published a separate star rating for this hospice.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 97.62, compared to a Michigan state average of 97.27 — CMS classifies this as at the state average.
What areas and ZIP codes does this hospice serve?
CMS data shows this hospice serves 24 ZIP codes from its Frankenmuth, Michigan office in Saginaw County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Wellspring Lutheran Services is a non-profit hospice. Ownership type doesn't necessarily determine quality, but it can be a factor families weigh alongside CMS quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 20, 1999.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure for patients typically expected to have a limited life expectancy. Both aim to relieve suffering and support quality of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, dignity, or support for the patient and family.
Where is hospice care provided — at home or in a facility?
The CMS data provided doesn't specify care settings for this hospice; please contact Wellspring Lutheran Services at (989) 652-4663 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start hospice care, contact Wellspring Lutheran Services directly at (989) 652-4663 and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction survey results, how the hospice's quality scores compare to state averages, and what areas and services are covered — contact the hospice at (989) 652-4663 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Wellspring Lutheran Services (CCN 231587) directly at https://www.medicare.gov/care-compare/details/hospice/231587?state=MI to confirm current CMS-reported details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.