Vna & Hospice Of Greater Milford
Milford, MA · Medicare-certified hospice (CCN 221590)
CMS process measure: 91.56 (state average 95.51 — below state average)
Serves: 71 ZIP codes (is yours included? →) · Phone: (508) 473-0862 · Verify on Medicare Care Compare ↗
VNA & Hospice of Greater Milford received a 5-star CAHPS family caregiver rating, with 90% of families saying they would definitely recommend it. Its CMS composite process score of 91.56 is below the Massachusetts state average of 95.51.
VNA & Hospice of Greater Milford serves 71 ZIP codes from its Milford, MA office in Worcester County.
Yes, VNA & Hospice of Greater Milford is Medicare-certified (CCN 221590, since 2009); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
VNA & Hospice of Greater Milford is a for-profit hospice based in Milford, Massachusetts, serving families in Worcester County and the surrounding area. According to CMS Care Compare data, the hospice has been Medicare-certified since December 16, 2009.
In the CMS CAHPS family caregiver survey, VNA & Hospice of Greater Milford received a 5-star rating. Ninety percent of surveyed family caregivers said they would definitely recommend this hospice to others, and 85% rated their overall experience 9 or 10 out of 10 — figures that reflect direct feedback from families who used this hospice's services.
On CMS's composite process measure of quality care, the hospice scored 91.56, which is below the Massachusetts state average of 95.51. CMS also reports a care index score of 10, and that 67.4% of patients received visits from staff in the final days of life, based on the most recent published data.
The hospice's service area, per CMS data, covers 71 ZIP codes, indicating a fairly broad reach from its Milford office.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details are provided here. All figures above are drawn from CMS Care Compare data and reflect the most recently published reporting period. Where CMS has not published a particular measure for this hospice, that omission does not indicate poor quality — it is often due to small patient sample sizes.
Questions families ask
Does Medicare cover care from this hospice?
Yes, VNA & Hospice of Greater Milford is Medicare-certified (CCN 221590, since December 16, 2009), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave this hospice a 5-star CAHPS rating, with 90% saying they would definitely recommend it and 85% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 91.56, which is below the Massachusetts state average of 95.51.
What areas and ZIP codes does this hospice serve?
According to CMS data, it serves 71 ZIP codes from its Milford, Massachusetts office in Worcester County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 71 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
VNA & Hospice of Greater Milford is a for-profit hospice; ownership type does not by itself determine quality, but CMS publishes it as part of its transparency data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since December 16, 2009.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort for patients who have chosen to stop curative treatment, typically when life expectancy is limited.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings; please contact the hospice at (508) 473-0862 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not describe the intake process; please contact the hospice at (508) 473-0862 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures compared to state averages, service area, and how care is coordinated; you can review this hospice's published figures on Medicare Care Compare and ask the hospice directly at (508) 473-0862.
How do I verify this hospice on Medicare Care Compare?
You can view VNA & Hospice of Greater Milford's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/221590?state=MA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.