Vcu Health Hospice At Home By Bayada
Richmond, VA · Medicare-certified hospice (CCN 491648)
CMS process measure: 99.79 (state average 96.57 — above state average)
Serves: 82 ZIP codes (is yours included? →) · Phone: (804) 525-1350 · Verify on Medicare Care Compare ↗
Family caregivers gave this hospice a 3-star CAHPS rating, with 83% saying they would definitely recommend it. Its CMS composite process score of 99.79 is above the Virginia state average of 96.57.
VCU Health Hospice At Home By Bayada serves 82 ZIP codes from its office in Richmond, Virginia, in Henrico County. Families in the surrounding area can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, VCU Health Hospice At Home By Bayada is Medicare-certified, with CCN 491648, certified since March 31, 2022. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
VCU Health Hospice At Home By Bayada is a for-profit hospice serving the Richmond, Virginia area from its office in Henrico County. The hospice has been Medicare-certified since March 31, 2022 (CCN 491648).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice a 3-star overall rating. Of those surveyed, 83% said they would definitely recommend this hospice to others, and 79% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently the hospice performs a bundle of recommended care processes, this hospice scored 99.79, which is above the Virginia state average of 96.57. CMS's care index score for this hospice is listed as 10, and 49.6% of patients received visits from a hospice member in the last days of life, per the published data.
The hospice reports serving 82 ZIP codes from its Richmond office, reflecting a broad service area.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are included here. All figures above come from CMS Care Compare data; families should check the source directly for the most current vintage of these measures, and should note that any measure not listed here simply has not been published by CMS for this hospice, often due to small patient counts, which does not indicate poor quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. VCU Health Hospice At Home By Bayada is Medicare-certified (CCN 491648) since March 31, 2022, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a 3-star CAHPS rating, with 83% of family caregivers saying they would definitely recommend this hospice and 79% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.79, which is above the Virginia state average of 96.57, according to CMS data.
What areas and ZIP codes does this hospice serve?
The hospice serves 82 ZIP codes from its office in Richmond, Virginia, in Henrico County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 82 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit agency; ownership type is one factor among several CMS reports and does not by itself determine quality of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 31, 2022.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have chosen to stop curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care or support, and patients can still receive treatment for other conditions.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact the hospice at (804) 525-1350 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data here does not describe intake steps; contact the hospice directly at (804) 525-1350 to ask how to begin care and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how care processes compare to state averages, service area coverage, and how the hospice handles visits in a patient's final days — all figures discussed here come from CMS Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up this hospice directly at https://www.medicare.gov/care-compare/details/hospice/491648?state=VA to review its current CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.