Umc Home Health And Hospice, An Amedisys Partner
Lubbock, TX · Medicare-certified hospice (CCN 971631)
CMS process measure: 100 (state average 94.72 — above state average)
Serves: 39 ZIP codes (is yours included? →) · Phone: (806) 516-8103 · Verify on Medicare Care Compare ↗
Families who responded to the CMS survey gave this hospice strong marks: 84% said they would definitely recommend it, and its CMS composite process score of 100.00 is above the Texas state average of 94.72. CMS has not published a separate overall star rating for this hospice in the data available.
Umc Home Health And Hospice, An Amedisys Partner serves 39 ZIP codes from its Lubbock, TX office in Lubbock County.
Yes, Umc Home Health And Hospice, An Amedisys Partner is Medicare-certified (CCN 971631), certified since March 2, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Umc Home Health And Hospice, An Amedisys Partner is a for-profit hospice based in Lubbock, Texas, serving families in Lubbock County. It has been Medicare-certified since March 2, 2021 (CCN 971631). All figures below come from CMS Care Compare data.
In the CMS CAHPS family caregiver survey, 84% of respondents said they would definitely recommend this hospice, and 84% rated their overall experience 9 or 10 out of 10. CMS has not published a distinct overall CAHPS star rating for this hospice in the data provided, which sometimes happens with smaller patient counts, though the recommendation figures above give a sense of family experience.
On the CMS composite process measure, this hospice scored 100.00, compared to a Texas state average of 94.72 — placing it above the state average. A related quality figure, the care index score, is listed at 9, and 87.8% of patients had visits in the final days of life recorded, according to CMS data.
The hospice serves a broad area, covering 39 ZIP codes from its Lubbock office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here beyond that fact. Families are encouraged to verify all figures directly on Medicare Care Compare and contact the hospice at (806) 516-8103 with specific questions about care.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Umc Home Health And Hospice, An Amedisys Partner is Medicare-certified (CCN 971631) since March 2, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 84% of family caregivers said they would definitely recommend this hospice, and 84% rated their overall experience 9 or 10 out of 10. CMS has not published a separate overall star rating for this hospice.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 100.00, compared to the Texas state average of 94.72, meaning it scores above the state average.
What areas and ZIP codes does this hospice serve?
It serves 39 ZIP codes from its office in Lubbock, Lubbock County, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 39 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS publishes the same quality measures regardless of ownership structure.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 2, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who are no longer pursuing curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; patients can still receive supportive medical care for pain and symptoms.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings. Contact the hospice at (806) 516-8103 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process. Contact the hospice at (806) 516-8103 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver support, how quickly staff respond to needs, and how a hospice's CAHPS and composite process scores compare to state averages — figures like these are available for this hospice above. Contact the hospice at (806) 516-8103 for further specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Umc Home Health And Hospice, An Amedisys Partner directly at https://www.medicare.gov/care-compare/details/hospice/971631?state=TX using CCN 971631.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.