Tufts Medicine Care At Home
Lowell, MA · Medicare-certified hospice (CCN 221508)
CMS process measure: 99.28 (state average 95.51 — above state average)
Serves: 127 ZIP codes (is yours included? →) · Phone: (978) 552-4000 · Verify on Medicare Care Compare ↗
Tufts Medicine Care At Home earned a 3-star CAHPS family caregiver rating, with 83% of caregivers saying they would definitely recommend it. Its CMS composite process score of 99.28 is above the Massachusetts state average of 95.51.
Tufts Medicine Care At Home serves 127 ZIP codes from its Lowell, Massachusetts office in Essex County.
Yes, Tufts Medicine Care At Home is Medicare-certified (CCN 221508), certified since 1985; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Tufts Medicine Care At Home is a non-profit hospice based in Lowell, Massachusetts, serving Essex County and the surrounding region. According to CMS Care Compare data, the hospice has been Medicare-certified since September 25, 1985 — nearly four decades of continuous certification.
In the CMS CAHPS family caregiver survey, Tufts Medicine Care At Home received an overall rating of 3 stars. Among surveyed caregivers, 83% said they would definitely recommend this hospice to others, and 82% rated their overall experience 9 or 10 out of 10. These figures reflect the direct feedback of families who used the hospice's services, as reported to CMS.
On CMS's composite process measure, which tracks how consistently a hospice completes a bundle of recommended care processes, Tufts Medicine Care At Home scored 99.28, which is above the Massachusetts state average of 95.51. A care index score of 10 was also reported by CMS.
The hospice's service area, per CMS data, spans 127 ZIP codes, indicating a broad reach from its Lowell office.
All figures in this profile come from CMS Care Compare data. Where a measure is not mentioned here, CMS has not published it for this hospice, which can occur simply because of small patient counts and does not indicate poor quality. The Medicare hospice benefit covers hospice care for eligible patients; no additional cost details are included here. Families are encouraged to verify current details directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Tufts Medicine Care At Home is Medicare-certified (CCN 221508), certified since September 25, 1985, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey gave this hospice an overall rating of 3 stars, with 83% of caregivers saying they would definitely recommend it and 82% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.28, which is above the Massachusetts state average of 95.51.
What areas and ZIP codes does this hospice serve?
According to CMS data, it serves 127 ZIP codes from its Lowell, Massachusetts office in Essex County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 127 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a non-profit. Ownership type does not by itself determine quality, but families may want to weigh it alongside CMS quality measures.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since September 25, 1985.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped curative treatment and typically have a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus to comfort and quality of life rather than curative treatment; it does not mean giving up care, and pain management and support continue throughout.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact the hospice at (978) 552-4000 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact the hospice directly at (978) 552-4000 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, CMS quality measures, service area, and ownership type — all of which are covered in this profile using CMS data; for further questions, contact the hospice at (978) 552-4000.
How do I verify this hospice on Medicare Care Compare?
You can look up Tufts Medicine Care At Home directly at https://www.medicare.gov/care-compare/details/hospice/221508?state=MA to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.