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Trinity Health Of New England At Home

Hartford, CT · Medicare-certified hospice (CCN 071520)

Family caregiver rating (CAHPS): 3★ — 75% of families would definitely recommend
CMS process measure: 98.26 (state average 96.43 — above state average)
Serves: 78 ZIP codes (is yours included? →) · Phone: (860) 763-7600 · Verify on Medicare Care Compare ↗

Trinity Health Of New England At Home has a 3-star family caregiver rating on the CMS CAHPS survey, with 75% of caregivers saying they would definitely recommend it. Its CMS composite process score of 98.26 is above the Connecticut state average of 96.43.

Trinity Health Of New England At Home serves 78 ZIP codes from its Hartford, CT office in Hartford County. Families can confirm whether a specific ZIP code is included by contacting the hospice directly.

Yes, Trinity Health Of New England At Home is Medicare-certified (CCN 071520), certified since 1994. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Trinity Health Of New… Trinity Health Of New…: 98.26 98.26 CT average CT average: 96.43 96.43

About this hospice

Trinity Health Of New England At Home is a non-profit hospice based in Hartford, Connecticut, serving families in Hartford County and the surrounding area. It has been Medicare-certified since July 19, 1994 (CCN 071520).

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 3 stars. Among those surveyed, 75% said they would definitely recommend this hospice to others, and 76% rated their overall experience 9 or 10 on a 10-point scale.

On the CMS composite process measure — which reflects how consistently a hospice completes a bundle of recommended care processes — this hospice scored 98.26, compared with the Connecticut state average of 96.43, placing it above the state average. CMS also reports a care index score of 10 and notes that 71.9% of patients received visits from staff in the final days of life, based on the data CMS has published.

Trinity Health Of New England At Home serves 78 ZIP codes from its Hartford office.

The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families should verify current details directly with the hospice and on Medicare Care Compare, as CMS periodically updates these figures.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Trinity Health Of New England At Home is Medicare-certified (CCN 071520) since July 19, 1994. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS CAHPS survey data shows a 3-star family caregiver rating, with 75% saying they would definitely recommend this hospice and 76% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its CMS composite process score is 98.26, above the Connecticut state average of 96.43. CMS also reports a care index score of 10 and that 71.9% of patients received visits from staff in the last days of life.

What areas and ZIP codes does this hospice serve?

It serves 78 ZIP codes from its Hartford, Connecticut office in Hartford County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 78 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Trinity Health Of New England At Home is a non-profit hospice. Ownership type can be one factor families consider, but CMS quality measures and survey results offer more direct insight into experience of care.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since July 19, 1994.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have decided to stop curative treatment and focus on comfort in the final phase of life.

Does choosing hospice mean giving up treatment?

Choosing hospice means focusing on comfort and quality of life rather than treatments aimed at curing the underlying illness; it does not mean giving up care, support, or symptom management.

Where is hospice care provided — at home or in a facility?

The CMS data provided doesn't specify care settings for this hospice; contact Trinity Health Of New England At Home at (860) 763-7600 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

Contact Trinity Health Of New England At Home directly at (860) 763-7600 to ask about starting care, and verify certification and details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, what areas it serves, and how to reach the care team; you can review this hospice's published figures above and ask staff directly at (860) 763-7600.

How do I verify this hospice on Medicare Care Compare?

You can look up Trinity Health Of New England At Home (CCN 071520) at https://www.medicare.gov/care-compare/details/hospice/071520?state=CT to review current CMS data.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.