Touchstone Health
San Antonio, TX · Medicare-certified hospice (CCN A91534)
CMS process measure: 94.33 (state average 94.72 — at state average)
Serves: 54 ZIP codes (is yours included? →) · Phone: (210) 541-8884 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Touchstone Health, so no star rating or recommend percentage is available. On CMS's composite process measure, Touchstone Health scored 94.33, which is at the Texas state average of 94.72.
Touchstone Health serves 54 ZIP codes from its San Antonio, Texas office in Bexar County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Touchstone Health is Medicare-certified (CCN A91534, since September 28, 2022). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Touchstone Health is a Medicare-certified hospice serving the San Antonio, Texas area from its office in Bexar County. CMS Care Compare data does not list the ownership type for this hospice, so families should confirm this directly with the provider. Touchstone Health has been Medicare-certified since September 28, 2022.
CMS has not published CAHPS family caregiver survey results (such as star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Touchstone Health. This is often the case when a hospice has too few surveyed patients for CMS to report reliable figures, and it should not be read as a sign of lower quality.
On CMS's composite process measure, which reflects how consistently a hospice completes a set of important care processes, Touchstone Health scored 94.33, essentially at the Texas state average of 94.72. CMS also reports a care index score of 6 and notes that 46.7% of patients received visits in the last days of life, based on the most recent Care Compare data vintage available.
Touchstone Health's service area covers 54 ZIP codes. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost figures are provided here beyond that fact. Families are encouraged to review the full record on Medicare Care Compare and contact the hospice directly with questions about care.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Touchstone Health is Medicare-certified (CCN A91534) since September 28, 2022. The Medicare hospice benefit covers hospice care for patients who are eligible and certified by a doctor.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Touchstone Health, which often happens when a hospice has too few surveyed patients for CMS to report — it does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Touchstone Health scored 94.33 on CMS's composite process measure, which is at the Texas state average of 94.72. CMS also reports a care index score of 6 and that 46.7% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Touchstone Health serves 54 ZIP codes from its San Antonio, Texas office in Bexar County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 54 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS data provided does not specify Touchstone Health's ownership type; contact the hospice at (210) 541-8884 or check Medicare Care Compare to confirm.
How long has this hospice been Medicare-certified?
Touchstone Health has been Medicare-certified since September 28, 2022.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and are generally expected to have six months or less to live.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean abandoning medical care or support.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; please contact Touchstone Health at (210) 541-8884 to ask about where they provide care.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Touchstone Health directly at (210) 541-8884 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, service area, ownership, and how long a hospice has been Medicare-certified — all of which can be reviewed on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Touchstone Health's official CMS record, including CCN A91534, at https://www.medicare.gov/care-compare/details/hospice/A91534?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.