The Care Team Hospice
Gaylord, MI · Medicare-certified hospice (CCN 231659)
CMS process measure: 80.6 (state average 97.27 — below state average)
Serves: 58 ZIP codes (is yours included? →) · Phone: (989) 447-7445 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would definitely recommend The Care Team Hospice 81% of the time, and 73% rated it 9 or 10 out of 10. On CMS's composite process measure, it scored 80.60, below the Michigan state average of 97.27.
The Care Team Hospice serves 58 ZIP codes from its Gaylord, Michigan office in Otsego County. Families should contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, The Care Team Hospice is Medicare-certified, with CCN 231659, certified since October 9, 2017. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
The Care Team Hospice is a for-profit hospice based in Gaylord, Michigan, serving families in Otsego County and the surrounding area. It has been Medicare-certified since October 9, 2017 (CCN 231659).
According to CMS Care Compare survey data, 81% of family caregivers who responded said they would definitely recommend this hospice, and 73% gave the hospice an overall rating of 9 or 10 on a 10-point scale. CMS has not published a separate overall CAHPS star rating for this hospice in the data provided.
On CMS's composite process measure, which reflects how consistently core hospice care processes are delivered, The Care Team Hospice scored 80.60, compared to a Michigan state average of 97.27 — placing it below the state average on this measure. CMS also reports a care index score of 8 for this hospice, and notes that 48.3% of patients received visits from hospice staff in the last days of life, based on the most recent published data.
The Care Team Hospice's service area, as reflected in CMS data, spans 58 ZIP codes from its Gaylord office.
All figures above come from CMS Care Compare data as made available to this directory. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost information is provided here. Families should contact the hospice directly and consult Medicare Care Compare for the most current details and for information about services, staffing, and how to begin care.
Questions families ask
Does Medicare cover care from The Care Team Hospice?
Yes. The Care Team Hospice is Medicare-certified (CCN 231659) since October 9, 2017, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about The Care Team Hospice in the CMS survey?
In CMS's CAHPS survey data, 81% of family caregivers said they would definitely recommend this hospice, and 73% rated it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
The Care Team Hospice scored 80.60 on CMS's composite process measure, compared to a Michigan state average of 97.27, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
According to CMS data, it serves 58 ZIP codes from its Gaylord, Michigan office in Otsego County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 58 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
The Care Team Hospice is a for-profit hospice. Ownership type does not directly indicate quality; CMS quality data reported here can help families evaluate care independent of ownership.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 9, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less, as determined by a physician.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive treatment aimed at symptom relief and comfort.
Where is hospice care provided — at home or in a facility?
CMS data provided here does not specify care settings for The Care Team Hospice; contact the hospice at (989) 447-7445 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This data does not describe the enrollment process; please contact The Care Team Hospice at (989) 447-7445 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, quality measures compared to state averages, service area, and how care needs would be met — much of which is reflected in CMS Care Compare data for The Care Team Hospice.
How do I verify this hospice on Medicare Care Compare?
You can view The Care Team Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/231659?state=MI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.