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Symponia Hospice

Decatur, GA · Medicare-certified hospice (CCN 111796)

Family caregiver rating (CAHPS): 4★ — 81% of families would definitely recommend
CMS process measure: 73.98 (state average 93.95 — below state average)
Serves: 100 ZIP codes (is yours included? →) · Phone: (770) 456-5701 · Verify on Medicare Care Compare ↗

Symponia Hospice received a 4-star rating from family caregivers in the CMS CAHPS survey, with 81% saying they would definitely recommend it. Its CMS composite process score of 73.98 is below the Georgia state average of 93.95.

Symponia Hospice serves 100 ZIP codes from its Decatur, GA office in Dekalb County.

Yes, Symponia Hospice is Medicare-certified (CCN 111796, since 2018); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Symponia Hospice Symponia Hospice: 73.98 73.98 GA average GA average: 93.95 93.95

About this hospice

Symponia Hospice is a for-profit hospice agency based in Decatur, Georgia, serving families in Dekalb County and the surrounding area. According to CMS Care Compare data, the hospice has been Medicare-certified since April 16, 2018.

In the CMS CAHPS family caregiver survey, Symponia Hospice received a 4-star rating, with 81% of surveyed family caregivers saying they would definitely recommend the hospice to others, and 81% giving the hospice an overall rating of 9 or 10 out of 10. These figures reflect the experiences reported by family members of patients who received care.

On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Symponia Hospice scored 73.98, which is below the Georgia state average of 93.95. CMS also reports that 61.7% of patients received visits in the final days of life, per the available data.

Symponia Hospice reports serving 100 ZIP codes from its Decatur office, indicating a broad service area within the region.

The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; this listing does not include cost information beyond that fact. All figures above come from CMS Care Compare data and may not reflect the most current reporting period. Families are encouraged to verify details directly with the hospice and on Medicare Care Compare before making care decisions.

Questions families ask

Does Medicare cover care from Symponia Hospice?

Yes, Symponia Hospice is Medicare-certified (CCN 111796, certified since April 16, 2018), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about Symponia Hospice in the CMS survey?

In the CMS CAHPS survey, Symponia Hospice earned a 4-star rating, with 81% of family caregivers saying they would definitely recommend it and 81% rating their experience 9 or 10 out of 10.

How does Symponia Hospice score on CMS quality measures compared to the state average?

Symponia Hospice's composite process score is 73.98, which CMS reports as below the Georgia state average of 93.95.

What areas and ZIP codes does Symponia Hospice serve?

Symponia Hospice serves 100 ZIP codes from its office in Decatur, Georgia, in Dekalb County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 100 this hospice reports serving.

Is Symponia Hospice for-profit, non-profit, or government-run — and does it matter?

Symponia Hospice is a for-profit hospice agency; ownership type does not directly determine care quality, which is why CMS publishes separate quality and survey measures.

How long has Symponia Hospice been Medicare-certified?

Symponia Hospice has been Medicare-certified since April 16, 2018, according to CMS records.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped curative treatment and are typically expected to have six months or less to live.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or attention, but rather changing its goals.

Where is hospice care provided — at home or in a facility?

The CMS data provided does not specify the settings in which Symponia Hospice delivers care; please contact the hospice at (770) 456-5701 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The CMS data does not describe the intake process; please contact Symponia Hospice directly at (770) 456-5701 to ask about starting care.

What questions should I ask when choosing a hospice?

Families often ask about caregiver support, how quickly care can begin, and how the hospice performs on CMS's survey and quality measures — for Symponia Hospice, contact them at (770) 456-5701 for specifics not covered in this data.

How do I verify this hospice on Medicare Care Compare?

You can review Symponia Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/111796?state=GA to confirm current ratings and measures.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.