Step By Step Riverwalk Hospice
San Antonio, TX · Medicare-certified hospice (CCN 971535)
CMS process measure: 97.25 (state average 94.72 — above state average)
Serves: 90 ZIP codes (is yours included? →) · Phone: (210) 239-7598 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would definitely recommend Step By Step Riverwalk Hospice 86% of the time, with 76% rating it 9 or 10 out of 10. On CMS's composite process measure, the hospice scored 97.25, above the Texas state average of 94.72.
Step By Step Riverwalk Hospice serves 90 ZIP codes from its office in San Antonio, Texas, in Bexar County.
Yes, Step By Step Riverwalk Hospice is Medicare-certified (CCN 971535, since October 24, 2019); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Step By Step Riverwalk Hospice is a for-profit hospice agency located in San Antonio, Texas, serving families in Bexar County and the surrounding area. The hospice has been Medicare-certified since October 24, 2019, under CMS Certification Number (CCN) 971535.
According to CMS Care Compare data, 86% of family caregivers surveyed said they would definitely recommend this hospice, and 76% gave the hospice an overall rating of 9 or 10 out of 10. CMS has not published a specific CAHPS star rating figure for this hospice in the data provided, so families should verify current survey results directly on Care Compare.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Step By Step Riverwalk Hospice scored 97.25, which is above the Texas state average of 94.72. CMS also reports a care index score of 9 and notes that 16.2% of patients received visits in the last days of life, though CMS has not provided further context distinguishing this figure from state benchmarks in this data set.
The hospice reports serving 90 ZIP codes from its San Antonio office, indicating a broad service area within the region.
All figures above come from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible patients; no additional cost details are provided here. Families are encouraged to contact the hospice directly and consult Care Compare for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Step By Step Riverwalk Hospice is Medicare-certified (CCN 971535) since October 24, 2019, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS Care Compare, 86% of family caregivers said they would definitely recommend this hospice, and 76% rated it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 97.25, which is above the Texas state average of 94.72, according to CMS data.
What areas and ZIP codes does this hospice serve?
The hospice serves 90 ZIP codes from its San Antonio, Texas office in Bexar County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 90 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Step By Step Riverwalk Hospice is a for-profit agency; ownership type does not directly determine quality, but CMS publishes quality data for all certified hospices regardless of ownership so families can compare.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 24, 2019.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is typically for patients with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact the hospice at (210) 239-7598 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; please contact the hospice at (210) 239-7598 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about CAHPS survey results, quality measure scores compared to state averages, service area, and how care needs would be met; contact the hospice at (210) 239-7598 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Step By Step Riverwalk Hospice using CCN 971535 at https://www.medicare.gov/care-compare/details/hospice/971535?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.