St Croix Hospice Plymouth
Livonia, MI · Medicare-certified hospice (CCN 231653)
CMS process measure: 99.35 (state average 97.27 — above state average)
Serves: 109 ZIP codes (is yours included? →) · Phone: (734) 822-9433 · Verify on Medicare Care Compare ↗
St Croix Hospice Plymouth received a 3-star family caregiver rating in the CMS CAHPS survey, with 74% of caregivers saying they would definitely recommend it. Its composite process score of 99.35 is above the Michigan state average of 97.27.
St Croix Hospice Plymouth serves 109 ZIP codes from its office in Livonia, Michigan, in Wayne County.
Yes, St Croix Hospice Plymouth is Medicare-certified (CCN 231653, since 2016); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
St Croix Hospice Plymouth, located in Livonia, Michigan (Wayne County), is a for-profit hospice that has been Medicare-certified since October 3, 2016. This means the hospice has been enrolled in the Medicare program for a number of years, meeting federal requirements to provide hospice services to eligible patients.
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey gave St Croix Hospice Plymouth an overall rating of 3 stars. Of those surveyed, 74% said they would definitely recommend this hospice to others, and 76% rated their overall experience between 9 and 10 on a 10-point scale.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care practices, St Croix Hospice Plymouth scored 99.35, which is above the Michigan state average of 97.27. CMS's care index score, a broader measure of care processes, was reported at 10.
St Croix Hospice Plymouth reports serving a wide area, covering 109 ZIP codes from its Livonia office.
All figures above come from CMS Care Compare data as published; families should check the Care Compare website for the most current vintage of these figures. Where a measure is not mentioned here, CMS has not published it for this hospice, which is often related to small patient sample sizes rather than an indication of quality.
The Medicare hospice benefit covers hospice care for eligible patients; no cost details beyond that are included here.
Questions families ask
Does Medicare cover care from this hospice?
Yes, St Croix Hospice Plymouth is Medicare-certified (CCN 231653) since October 3, 2016, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, family caregivers gave this hospice a 3-star rating overall, with 74% saying they would definitely recommend it and 76% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.35, which is above the Michigan state average of 97.27.
What areas and ZIP codes does this hospice serve?
St Croix Hospice Plymouth reports serving 109 ZIP codes from its Livonia, Michigan office in Wayne County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 109 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
St Croix Hospice Plymouth is a for-profit hospice; ownership type doesn't directly indicate quality, but it's disclosed by CMS as part of the provider record.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 3, 2016.
What is the difference between hospice and palliative care?
Hospice care focuses on comfort and quality of life for people with a terminal diagnosis who are no longer pursuing curative treatment, while palliative care can be provided at any stage of a serious illness alongside curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up all forms of medical attention or support.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify care settings; please contact St Croix Hospice Plymouth at (734) 822-9433 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start hospice care, contact St Croix Hospice Plymouth at (734) 822-9433 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality measure scores, service area, and how care is coordinated; you can review this hospice's published CMS figures and contact them directly at (734) 822-9433 for further details.
How do I verify this hospice on Medicare Care Compare?
You can verify St Croix Hospice Plymouth's certification and quality data at https://www.medicare.gov/care-compare/details/hospice/231653?state=MI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.