St Croix Hospice
Co Bluffs, IA · Medicare-certified hospice (CCN 161602)
CMS process measure: 100 (state average 97.19 — above state average)
Serves: 130 ZIP codes (is yours included? →) · Phone: (712) 318-2120 · Verify on Medicare Care Compare ↗
St Croix Hospice received a 3-star rating from family caregivers in the CMS CAHPS survey, with 82% saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the Iowa state average of 97.19.
St Croix Hospice serves 130 ZIP codes from its office in Council Bluffs, Iowa, in Pottawattamie County.
Yes, St Croix Hospice is Medicare-certified, with CCN 161602, certified since February 5, 2013. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
St Croix Hospice, located in Council Bluffs, Iowa (Pottawattamie County), is a for-profit hospice that has been Medicare-certified since February 5, 2013 (CCN 161602). It provides hospice services to patients across a wide service area, covering 130 ZIP codes.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave St Croix Hospice an overall rating of 3 stars. Among survey respondents, 82% said they would definitely recommend this hospice to family and friends, and 78% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, St Croix Hospice scored 100.00, which is above the Iowa state average of 97.19. CMS also reports a care index score of 10 and notes that 57.3% of patients received visits in the last days of life, based on claims-based data.
All figures above are drawn from CMS Care Compare data and reflect the most recent published survey and measurement period available to CMS. Where a measure is not listed here, it means CMS has not published that figure for this hospice, which often happens because of small patient counts rather than any indication of quality.
The Medicare hospice benefit covers hospice care for eligible patients. Families are encouraged to contact St Croix Hospice directly and to review its current listing on Medicare Care Compare for the latest details.
Questions families ask
Does Medicare cover care from this hospice?
Yes. St Croix Hospice is Medicare-certified (CCN 161602) since February 5, 2013, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, family caregivers gave St Croix Hospice an overall rating of 3 stars, with 82% saying they would definitely recommend it and 78% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
St Croix Hospice's CMS composite process score is 100.00, which is above the Iowa state average of 97.19. CMS also reports a care index score of 10 and notes 57.3% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
St Croix Hospice serves 130 ZIP codes from its office in Council Bluffs, Iowa, in Pottawattamie County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 130 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
St Croix Hospice is a for-profit hospice. Ownership type does not directly determine quality of care, but families may want to know it when comparing options.
How long has this hospice been Medicare-certified?
St Croix Hospice has been Medicare-certified since February 5, 2013.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is focused on comfort for people with a terminal diagnosis who are no longer pursuing curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for St Croix Hospice; please contact the hospice at (712) 318-2120 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start hospice care, please contact St Croix Hospice directly at (712) 318-2120 and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction ratings, quality measure scores, service area, and how care is coordinated; contact St Croix Hospice at (712) 318-2120 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can verify St Croix Hospice's certification and quality data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/hospice/161602?state=IA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.