Spring Valley Hospice
Olive Branch, MS · Medicare-certified hospice (CCN 251658)
CMS process measure: 99.66 (state average 97.83 — above state average)
Serves: 28 ZIP codes (is yours included? →) · Phone: (662) 890-5554 · Verify on Medicare Care Compare ↗
Spring Valley Hospice received a 2-star family caregiver rating on the CMS CAHPS survey, with 80% of families saying they would definitely recommend the hospice. Its CMS composite process score of 99.66 is above the Mississippi state average of 97.83.
Spring Valley Hospice serves 28 ZIP codes from its Olive Branch, MS office in Desoto County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Spring Valley Hospice is Medicare-certified, with CCN 251658, certified since May 5, 2010. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Spring Valley Hospice, located in Olive Branch, Mississippi (Desoto County), is a for-profit hospice that has been Medicare-certified since May 5, 2010, under CCN 251658. It serves 28 ZIP codes from its Olive Branch office.
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey gave Spring Valley Hospice an overall rating of 2 stars. In that same survey, 80% of families said they would definitely recommend the hospice to others, and 76% rated their overall experience 9 or 10 on a 10-point scale. These figures reflect the experiences reported by caregivers of patients who received care from this hospice, as published by CMS.
On the CMS composite process measure, which reflects whether recommended care processes were delivered, Spring Valley Hospice scored 99.66, which is above the Mississippi state average of 97.83. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 52.4% of patients, per the most recent published data.
All figures above come from CMS Care Compare data. Where a measure is not mentioned here, CMS has not published it for this hospice, which often happens when patient counts are too small to report reliably — this does not indicate poor quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. Families are encouraged to verify current information directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Spring Valley Hospice is Medicare-certified (CCN 251658) since May 5, 2010, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows a 2-star family caregiver rating, with 80% of respondents saying they would definitely recommend the hospice and 76% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Spring Valley Hospice's composite process score is 99.66, which is above the Mississippi state average of 97.83, per CMS data.
What areas and ZIP codes does this hospice serve?
It serves 28 ZIP codes from its Olive Branch, Mississippi office in Desoto County, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 28 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Spring Valley Hospice is organized as a for-profit hospice, per CMS records; ownership type does not by itself indicate quality of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since May 5, 2010, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for Spring Valley Hospice; please contact the hospice at (662) 890-5554 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Spring Valley Hospice at (662) 890-5554 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may wish to ask about care team availability, how services are coordinated, and what family caregivers have reported in CMS surveys; contact the hospice at (662) 890-5554 for specifics and review its listing on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Spring Valley Hospice directly at https://www.medicare.gov/care-compare/details/hospice/251658?state=MS to confirm current CMS-reported figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.