Southern Care Inc Dba Gentiva
Biloxi, MS · Medicare-certified hospice (CCN 251537)
CMS process measure: 99.08 (state average 97.83 — above state average)
Serves: 41 ZIP codes (is yours included? →) · Phone: (228) 396-4756 · Verify on Medicare Care Compare ↗
Southern Care Inc Dba Gentiva has a 4-star CAHPS family caregiver rating, with 84% of caregivers saying they would definitely recommend this hospice. Its CMS composite process score of 99.08 is above the Mississippi state average of 97.83.
Southern Care Inc Dba Gentiva serves 41 ZIP codes from its Biloxi, MS office in Harrison County.
Yes, Southern Care Inc Dba Gentiva is Medicare-certified (CCN 251537, since 1997); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Southern Care Inc, doing business as Gentiva, is a for-profit hospice based in Biloxi, Mississippi, serving families in Harrison County and the surrounding area. The hospice has been Medicare-certified since April 18, 1997.
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave this hospice a 4-star rating. Among those surveyed, 84% said they would definitely recommend this hospice to others, and 83% rated their overall experience 9 or 10 on a 10-point scale.
On the CMS composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, this hospice scored 99.08, compared to the Mississippi state average of 97.83 — placing it above the state average. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 76.9% of patients, per the most recent published data.
This hospice's service area spans 41 ZIP codes, reflecting a fairly broad reach from its Biloxi office.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details are provided here. All figures above come from CMS Care Compare data and reflect the vintage published by CMS at the time of this listing; families should confirm current figures directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Southern Care Inc Dba Gentiva is Medicare-certified (CCN 251537), certified since April 18, 1997, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey shows a 4-star family caregiver rating, with 84% saying they would definitely recommend this hospice and 83% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
This hospice's composite process score is 99.08, above the Mississippi state average of 97.83, and CMS reports a care index score of 9 with visits occurring in the last days of life for 76.9% of patients.
What areas and ZIP codes does this hospice serve?
This hospice serves 41 ZIP codes from its Biloxi, Mississippi office in Harrison County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 41 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Southern Care Inc Dba Gentiva is a for-profit hospice; ownership type does not by itself determine quality, but CMS publishes it for transparency alongside quality measures.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 18, 1997.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is typically for patients with a life expectancy of six months or less, as certified by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment, but patients can still receive medical, emotional, and spiritual support tailored to their needs.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact them at (228) 396-4756 or verify on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Southern Care Inc Dba Gentiva at (228) 396-4756 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how quality measures compare to state averages, service area coverage, and how care is coordinated — all of which are covered here using CMS Care Compare data.
How do I verify this hospice on Medicare Care Compare?
You can look up Southern Care Inc Dba Gentiva (CCN 251537) directly at https://www.medicare.gov/care-compare/details/hospice/251537?state=MS.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.