Smoky Mountain Home Health And Hospice, I N C
Newport, TN · Medicare-certified hospice (CCN 441550)
CMS process measure: 97.38 (state average 98.92 — below state average)
Serves: 105 ZIP codes (is yours included? →) · Phone: (423) 623-0233 · Verify on Medicare Care Compare ↗
Smoky Mountain Home Health And Hospice earned a 5-star CAHPS rating from family caregivers, with 93% saying they would definitely recommend it. On CMS's composite process measure, it scored 97.38, slightly below the Tennessee state average of 98.92.
Smoky Mountain Home Health And Hospice serves 105 ZIP codes from its Newport, Tennessee office in Cocke County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Smoky Mountain Home Health And Hospice is Medicare-certified, with CCN 441550, certified since 1994. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.
About this hospice
Smoky Mountain Home Health And Hospice, INC is a for-profit hospice based in Newport, Tennessee, in Cocke County. It has been Medicare-certified since June 23, 1994, according to CMS Care Compare data.
In the CMS CAHPS family caregiver survey, this hospice received the highest possible rating of 5 stars. Among families surveyed, 93% said they would definitely recommend this hospice to others, and 87% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences of family caregivers whose loved ones received care from this provider, as reported to CMS.
On CMS's composite process measure, which reflects how consistently core hospice care processes were followed, this hospice scored 97.38, compared to the Tennessee state average of 98.92 — placing it slightly below the state average on this measure. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 75.3% of patients, per the most recent published data.
Smoky Mountain Home Health And Hospice serves a broad area, covering 105 ZIP codes from its Newport office.
All figures above come from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. Families are encouraged to verify current information directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Smoky Mountain Home Health And Hospice is Medicare-certified (CCN 441550), certified since June 23, 1994. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave this hospice a 5-star CAHPS rating, with 93% saying they would definitely recommend it and 87% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 97.38, compared to a Tennessee state average of 98.92, placing it slightly below the state average on this measure.
What areas and ZIP codes does this hospice serve?
It serves 105 ZIP codes from its Newport, Tennessee office in Cocke County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 105 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not directly determine care quality; CMS quality and survey data are better indicators.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 23, 1994.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and are typically expected to have six months or less to live.
Does choosing hospice mean giving up treatment?
Hospice means shifting the focus from curing an illness to comfort and quality of life; it does not mean giving up care, and patients can still receive medications and support for symptoms.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact the hospice at (423) 623-0233 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact the hospice directly at (423) 623-0233 to learn how to begin care, and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may wish to ask about CAHPS survey results, quality measures, service area, and how care needs are met; contact the hospice at (423) 623-0233 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can review this hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/441550?state=TN.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.