Serenity One Hospice And Palliative Care Llc
Lombard, IL · Medicare-certified hospice (CCN 141694)
CMS process measure: 10 (state average 96.22 — below state average)
Serves: 29 ZIP codes (is yours included? →) · Phone: (630) 953-2019 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Serenity One Hospice, so no star rating or recommend percentage is available. On the CMS composite process measure, this hospice scored 10.00 compared with the Illinois state average of 96.22, which is below the state average.
Serenity One Hospice And Palliative Care LLC serves 29 ZIP codes from its Lombard, Illinois office in DuPage County.
Yes, Serenity One Hospice And Palliative Care LLC is Medicare-certified, with CCN 141694, certified since 2017. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Serenity One Hospice And Palliative Care LLC is a for-profit hospice based in Lombard, Illinois, serving families in DuPage County. The hospice has been Medicare-certified since August 28, 2017 (CCN 141694).
CMS Care Compare has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice. This often happens when a hospice has too few surveyed patients for CMS to report reliable figures, and it should not be read as a sign of poor quality — it simply means the data are not available.
On the CMS composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Serenity One Hospice scored 10.00, compared with the Illinois state average of 96.22. According to CMS Care Compare data, this places the hospice below the state average on this particular measure. A separate care index score of 6 is also reported by CMS for this hospice.
Serenity One Hospice reports serving 29 ZIP codes from its Lombard office, giving families in the surrounding DuPage County area a sense of its coverage footprint.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. No cost or fee information is provided here.
All figures above are drawn from CMS Care Compare data as most recently published; families are encouraged to review the source directly and contact the hospice for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Serenity One Hospice And Palliative Care LLC is Medicare-certified (CCN 141694) since August 28, 2017, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, often because too few patients were surveyed to report reliable figures; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Serenity One Hospice scored 10.00, compared with the Illinois state average of 96.22, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
The hospice reports serving 29 ZIP codes from its Lombard, Illinois location in DuPage County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 29 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Serenity One Hospice is a for-profit organization; ownership type does not by itself determine quality of care, but it is disclosed by CMS for transparency.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 28, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to ease symptoms, while hospice care focuses on comfort for patients who have chosen to stop curative treatment, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up all care — patients still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact the hospice at (630) 953-2019 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact the hospice directly at (630) 953-2019 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about services offered, staffing, how care is coordinated, and how the hospice supports caregivers; contact Serenity One Hospice at (630) 953-2019 for specifics and review its listing on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can view CMS's official profile for Serenity One Hospice And Palliative Care LLC at https://www.medicare.gov/care-compare/details/hospice/141694?state=IL.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.