Serenity Hospice
Salem, OR · Medicare-certified hospice (CCN 381564)
CMS process measure: 100 (state average 96.16 — above state average)
Serves: 42 ZIP codes (is yours included? →) · Phone: (503) 991-5228 · Verify on Medicare Care Compare ↗
Serenity Hospice received a 2-star rating from family caregivers in the CMS CAHPS survey, with 83% saying they would definitely recommend it. On CMS's composite process measure, it scored 100.00, above the Oregon state average of 96.16.
Serenity Hospice serves 42 ZIP codes from its Salem, Oregon office in Marion County.
Yes, Serenity Hospice is Medicare-certified (CCN 381564, since 2016); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Serenity Hospice is a for-profit hospice based in Salem, Oregon, serving families in Marion County and the surrounding region. It has been Medicare-certified since January 26, 2016, under CMS Certification Number (CCN) 381564.
According to CMS Care Compare data, family caregivers who completed the CAHPS Hospice Survey gave Serenity Hospice an overall rating of 2 stars. In that same survey, 83% of families said they would definitely recommend this hospice to others, and 77% rated their experience 9 or 10 out of 10.
On CMS's composite process measure, which tracks whether core care processes were delivered as expected, Serenity Hospice scored 100.00, compared to the Oregon state average of 96.16 — placing it above the state average. CMS also reports that 65.5% of patients received visits from hospice staff in the last days of life, based on the most recent published Care Compare data.
Serenity Hospice's service area, as reflected in CMS data, covers 42 ZIP codes.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data and reflect the most recent published reporting period; families are encouraged to check Care Compare directly for the latest updates. Where CMS has not published a particular measure for this hospice, that generally reflects limited patient volume rather than any indication of care quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Serenity Hospice is Medicare-certified (CCN 381564) since January 26, 2016, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, family caregivers gave Serenity Hospice an overall rating of 2 stars, with 83% saying they would definitely recommend it and 77% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Serenity Hospice scored 100.00 on CMS's composite process measure, compared to Oregon's state average of 96.16, placing it above the state average.
What areas and ZIP codes does this hospice serve?
Serenity Hospice serves 42 ZIP codes from its Salem, Oregon office in Marion County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Serenity Hospice is a for-profit organization. Ownership type does not directly determine care quality; CMS quality and survey scores are separate measures worth reviewing.
How long has this hospice been Medicare-certified?
Serenity Hospice has been Medicare-certified since January 26, 2016.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped curative treatment and are generally expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing an illness; it does not mean no care is provided, and patients can still receive medical attention for symptoms and pain.
Where is hospice care provided — at home or in a facility?
This detail isn't included in the CMS data provided; please contact Serenity Hospice at (503) 991-5228 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact Serenity Hospice directly at (503) 991-5228 to discuss how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about CMS quality scores like those above, how families rated their experience in surveys, and what areas and services the hospice covers — contact Serenity Hospice at (503) 991-5228 for specifics not listed here.
How do I verify this hospice on Medicare Care Compare?
You can look up Serenity Hospice (CCN 381564) directly at https://www.medicare.gov/care-compare/details/hospice/381564?state=OR to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.