Serenity Hospice Of Utah Llc
Pleasant Grove, UT · Medicare-certified hospice (CCN 461635)
CMS process measure: 97.76 (state average 95.57 — above state average)
Serves: 47 ZIP codes (is yours included? →) · Phone: (801) 471-1965 · Verify on Medicare Care Compare ↗
Family caregivers who responded to the CMS survey for Serenity Hospice Of Utah reported that 85% would definitely recommend the hospice, and 78% rated their experience 9 or 10 out of 10. On CMS's composite process measure, it scored 97.76, above the Utah state average of 95.57; CMS has not published an overall star rating for this hospice in the available data.
Serenity Hospice Of Utah serves 47 ZIP codes from its office in Pleasant Grove, Utah, in Utah County. Families in this area can contact the hospice directly to confirm whether their specific ZIP code is included.
Yes, Serenity Hospice Of Utah is Medicare-certified, with CCN 461635, certified since August 27, 2023. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Serenity Hospice Of Utah LLC is a Medicare-certified hospice based in Pleasant Grove, Utah, serving families in Utah County. CMS Care Compare records show it has been certified since August 27, 2023. The data provided does not include the ownership type (for-profit, non-profit, or government), so families should confirm this directly with the hospice.
In the CMS CAHPS family caregiver survey, 85% of respondents said they would definitely recommend this hospice to others, and 78% rated their overall experience 9 or 10 out of 10. CMS has not published an overall CAHPS star rating for this hospice in the data available, which can happen when patient counts are small; this is not an indication of poor quality.
On CMS's composite process measure, Serenity Hospice Of Utah scored 97.76, compared with a Utah state average of 95.57 — placing it above the state average. A related care index score of 10 was also reported. Data on the percentage of patients receiving visits in the last days of life was not provided.
The hospice reports serving 47 ZIP codes from its Pleasant Grove office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost information is provided here. All figures above come from CMS Care Compare data as supplied; families are encouraged to verify current details directly with the hospice or on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Serenity Hospice Of Utah is Medicare-certified (CCN 461635) since August 27, 2023, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 85% of family caregivers said they would definitely recommend this hospice, and 78% rated their overall experience 9 or 10 out of 10. CMS has not published an overall star rating for this hospice in the data available.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 97.76, above the Utah state average of 95.57, placing it above the state average on this measure.
What areas and ZIP codes does this hospice serve?
Serenity Hospice Of Utah reports serving 47 ZIP codes from its office in Pleasant Grove, Utah, in Utah County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 47 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
The ownership type was not included in the data provided; please contact the hospice at (801) 471-1965 or check Medicare Care Compare to confirm this.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 27, 2023, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped seeking curative treatment and are generally expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing an illness; it does not mean giving up care, support, or attention to a patient's needs.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact them at (801) 471-1965 to ask about where they provide care.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Serenity Hospice Of Utah at (801) 471-1965 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice compares to state averages on quality measures, what areas it serves, and how to begin care — contact (801) 471-1965 for specifics on this hospice.
How do I verify this hospice on Medicare Care Compare?
You can view CMS's published data on Serenity Hospice Of Utah at https://www.medicare.gov/care-compare/details/hospice/461635?state=UT.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.