Roadrunner Healthcare
Albuquerque, NM · Medicare-certified hospice (CCN 321576)
CMS process measure: 98.22 (state average 95.93 — above state average)
Serves: 72 ZIP codes (is yours included? →) · Phone: (505) 321-4819 · Verify on Medicare Care Compare ↗
Roadrunner Healthcare received a 4-star rating in the CMS family caregiver survey, with 86% of caregivers saying they would definitely recommend it. Its composite process score of 98.22 is above the New Mexico state average of 95.93.
Roadrunner Healthcare serves 72 ZIP codes from its Albuquerque, NM office in Bernalillo County, according to CMS Care Compare data.
Yes, Roadrunner Healthcare is Medicare-certified (CCN 321576), certified since 2018; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Roadrunner Healthcare is a for-profit hospice based in Albuquerque, New Mexico, serving families in Bernalillo County and the surrounding area. According to CMS Care Compare data, Roadrunner Healthcare has been Medicare-certified since October 11, 2018.
In the CMS CAHPS family caregiver survey, Roadrunner Healthcare received a 4-star rating. Among caregivers surveyed, 86% said they would definitely recommend this hospice to others, and 87% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by family caregivers of patients who received care from this hospice, as published by CMS.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended clinical processes, Roadrunner Healthcare scored 98.22, which is above the New Mexico state average of 95.93. CMS also reports that 64.9% of patients received visits from hospice staff in the last days of life, based on the most recent published data.
Roadrunner Healthcare's service area, per CMS data, extends across 72 ZIP codes from its Albuquerque office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. All figures above are drawn from CMS Care Compare data and may be updated by CMS periodically; families should verify current figures directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Roadrunner Healthcare is Medicare-certified (CCN 321576), certified since October 11, 2018. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Roadrunner Healthcare a 4-star CAHPS rating, with 86% saying they would definitely recommend it and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Roadrunner Healthcare's composite process score is 98.22, which is above the New Mexico state average of 95.93, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Roadrunner Healthcare serves 72 ZIP codes from its Albuquerque, NM office in Bernalillo County, per CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 72 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Roadrunner Healthcare is a for-profit hospice. Ownership type is reported by CMS but does not by itself indicate quality of care.
How long has this hospice been Medicare-certified?
Roadrunner Healthcare has been Medicare-certified since October 11, 2018, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of illness to relieve symptoms, while hospice care focuses on comfort for patients who have stopped seeking a cure and are generally expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
CMS data does not specify care settings for Roadrunner Healthcare; please contact the hospice at (505) 321-4819 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe an intake process; contact Roadrunner Healthcare at (505) 321-4819 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measure scores, service area, and how care is coordinated; you can review these details for Roadrunner Healthcare on Medicare Care Compare or by calling (505) 321-4819.
How do I verify this hospice on Medicare Care Compare?
You can look up Roadrunner Healthcare (CCN 321576) directly at https://www.medicare.gov/care-compare/details/hospice/321576?state=NM to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.