Retreat Health Care Services Inc
Texarkana, TX · Medicare-certified hospice (CCN 971618)
CMS process measure: 98.18 (state average 94.72 — above state average)
Serves: 18 ZIP codes (is yours included? →) · Phone: (903) 793-0282 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 83% would definitely recommend Retreat Health Care Services Inc, and its composite process score of 98.18 is above the Texas state average of 94.72. CMS has not published a specific CAHPS star rating for this hospice in the available data.
Retreat Health Care Services Inc serves 18 ZIP codes from its Texarkana, Texas office in Bowie County. Families outside this area should contact the hospice directly to confirm coverage.
Yes, Retreat Health Care Services Inc is Medicare-certified (CCN 971618, since January 13, 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Retreat Health Care Services Inc is a for-profit hospice based in Texarkana, Texas, serving families in Bowie County and the surrounding area. The hospice has been Medicare-certified since January 13, 2021, under CMS Certification Number (CCN) 971618.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 83% would definitely recommend this hospice to others, and 80% gave it an overall rating of 9 or 10 on a 10-point scale. CMS has not published a specific CAHPS star rating for this hospice in the data provided, which can occur when survey response counts are small; this is not an indication of poor quality.
On CMS's composite process measure, which reflects the share of recommended care processes delivered, Retreat Health Care Services Inc scored 98.18, compared with a Texas state average of 94.72 — placing it above the state average. CMS data also show that 62.7% of patients received visits from hospice staff in the final days of life, and a care index score of 10 was reported.
The hospice's service area, as reflected in CMS data, covers 18 ZIP codes. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details are included here. All figures above come from CMS Care Compare data and may not reflect the most current reporting period; families are encouraged to verify current figures directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Retreat Health Care Services Inc is Medicare-certified (CCN 971618) since January 13, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 83% of family caregivers said they would definitely recommend this hospice, and 80% rated it 9 or 10 out of 10. CMS has not published a specific star rating for this hospice in the data available.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 98.18, above the Texas state average of 94.72, placing it above the state average on this CMS measure.
What areas and ZIP codes does this hospice serve?
CMS data show this hospice serves 18 ZIP codes from its Texarkana, Texas location in Bowie County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 18 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Retreat Health Care Services Inc is a for-profit hospice. Ownership type does not directly determine quality; CMS quality measures and survey results are better indicators of a specific hospice's performance.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 13, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean no care is provided — pain management, emotional, and spiritual support continue.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify care settings for this hospice; please contact Retreat Health Care Services Inc at (903) 793-0282 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start hospice care, contact Retreat Health Care Services Inc directly at (903) 793-0282 and confirm certification and services on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction survey results, quality measure scores, service area, and staff availability — contact the hospice at (903) 793-0282 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Retreat Health Care Services Inc (CCN 971618) directly at https://www.medicare.gov/care-compare/details/hospice/971618?state=TX to review current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.