Residential Hospice
Troy, MI · Medicare-certified hospice (CCN 231619)
CMS process measure: 98.88 (state average 97.27 — above state average)
Serves: 241 ZIP codes (is yours included? →) · Phone: (866) 902-5854 · Verify on Medicare Care Compare ↗
Family caregivers who responded to the CMS CAHPS survey gave Residential Hospice an overall rating of 3 stars, with 82% saying they would definitely recommend it. On CMS's composite care process measure, it scored 98.88, above the Michigan state average of 97.27.
Residential Hospice serves 241 ZIP codes from its Troy, Michigan office in Oakland County, according to CMS Care Compare data.
Yes, Residential Hospice is Medicare-certified (CCN 231619), certified since 2010; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Residential Hospice is a for-profit hospice based in Troy, Michigan, in Oakland County. It has been Medicare-certified since August 13, 2010 (CCN 231619). All figures below come from CMS Care Compare data, as most recently published.
In the CMS CAHPS family caregiver survey, Residential Hospice received an overall rating of 3 stars. Among surveyed family caregivers, 82% said they would definitely recommend this hospice to others, and 78% rated their overall experience of care between 9 and 10 on a 10-point scale.
On the CMS composite process measure, which reflects the share of recommended care processes delivered, Residential Hospice scored 98.88, which CMS classifies as above the Michigan state average of 97.27. CMS also reports a care index score of 10 for this hospice, and data show that 45.8% of patients received visits from hospice staff in the final days of life, according to CMS's published figures.
Residential Hospice reports serving a broad area, covering 241 ZIP codes from its Troy office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details beyond this are provided here. Families are encouraged to verify all current figures directly on Medicare Care Compare, since CMS updates this data periodically and small patient counts can affect which measures are published for a given hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Residential Hospice is Medicare-certified (CCN 231619, certified since August 13, 2010), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, family caregivers gave Residential Hospice an overall rating of 3 stars; 82% said they would definitely recommend it, and 78% rated their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 98.88, which CMS reports as above the Michigan state average of 97.27. CMS also lists a care index score of 10 and reports that 45.8% of patients received visits from staff in the final days of life.
What areas and ZIP codes does this hospice serve?
Residential Hospice serves 241 ZIP codes from its Troy, Michigan office in Oakland County, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 241 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Residential Hospice is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality measures like the CAHPS survey and composite scores are better indicators to review.
How long has this hospice been Medicare-certified?
Residential Hospice has been Medicare-certified since August 13, 2010.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to focus on comfort rather than treatments aimed at curing their illness, typically when a doctor certifies a prognosis of six months or less if the disease follows its usual course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curative treatment for the terminal illness; it does not mean giving up all care, and patients can still receive treatment for unrelated conditions.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact Residential Hospice at (866) 902-5854 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin care, contact Residential Hospice directly at (866) 902-5854 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice compares to state averages on quality measures, and its service area; you can review these for Residential Hospice above, and ask the hospice directly at (866) 902-5854 about anything not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Residential Hospice (CCN 231619) directly at https://www.medicare.gov/care-compare/details/hospice/231619?state=MI to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.