Residential Hospice
Northbrook, IL · Medicare-certified hospice (CCN 141522)
CMS process measure: 99.76 (state average 96.22 — above state average)
Serves: 93 ZIP codes (is yours included? →) · Phone: (855) 902-5100 · Verify on Medicare Care Compare ↗
Family caregivers gave Residential Hospice a 1-star CAHPS rating, with 66% saying they would definitely recommend it. On CMS's composite process measure, it scored 99.76, above the Illinois state average of 96.22.
Residential Hospice serves 93 ZIP codes from its Northbrook, Illinois office in Cook County.
Yes, Residential Hospice is Medicare-certified (CCN 141522), certified since 1989, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Residential Hospice is a non-profit hospice based in Northbrook, Illinois, in Cook County. It has been Medicare-certified since January 6, 1989, meaning it has provided care under the Medicare hospice benefit for over three decades. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
According to CMS Care Compare survey data (CAHPS), family caregivers gave this hospice a 1-star rating. Among survey respondents, 66% said they would definitely recommend this hospice to family and friends, and 68% rated their overall experience a 9 or 10 out of 10. These figures reflect the experiences reported directly by family caregivers, not clinical outcomes.
On CMS's composite process measure, which tracks how consistently a hospice follows recommended care processes, Residential Hospice scored 99.76, which is above the Illinois state average of 96.22. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 54.5% of patients, according to published data.
Residential Hospice reports serving a broad area, covering 93 ZIP codes from its Northbrook office. Families interested in this hospice should confirm current service areas and details directly with the provider.
All figures above come from CMS Care Compare data as published; where a measure is not listed here, CMS has not published it for this hospice, which can happen with smaller patient counts and does not itself indicate anything about quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Residential Hospice is Medicare-certified (CCN 141522), certified since January 6, 1989, and the Medicare hospice benefit covers hospice care for patients who are certified eligible by a doctor.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey gives Residential Hospice a 1-star family caregiver rating, with 66% saying they would definitely recommend it and 68% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 99.76, which is above the Illinois state average of 96.22, according to CMS data.
What areas and ZIP codes does this hospice serve?
Residential Hospice reports serving 93 ZIP codes from its Northbrook, Illinois office in Cook County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 93 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Residential Hospice is a non-profit organization. Ownership type doesn't directly determine quality, but it's one factor families sometimes consider alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 6, 1989.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped seeking to cure their illness and are typically in the last months of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting focus to comfort and quality of life rather than curative treatment for the terminal illness; it does not mean giving up medical care or attention, which continues through the hospice team.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify where care takes place; please contact Residential Hospice at (855) 902-5100 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't cover intake steps; please contact Residential Hospice at (855) 902-5100 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice compares to state averages on quality measures, the size of its service area, and how long it's been Medicare-certified — all information you can review here and confirm by contacting Residential Hospice at (855) 902-5100.
How do I verify this hospice on Medicare Care Compare?
You can look up Residential Hospice directly at https://www.medicare.gov/care-compare/details/hospice/141522?state=IL to confirm current CMS ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.