Reliant At Home
Shenandoah, TX · Medicare-certified hospice (CCN 671512)
CMS process measure: 97.19 (state average 94.72 — above state average)
Serves: 225 ZIP codes (is yours included? →) · Phone: (936) 856-6888 · Verify on Medicare Care Compare ↗
Family caregivers gave Reliant At Home an overall CAHPS rating of 3 stars, with 73% saying they would definitely recommend it. Its CMS composite process score of 97.19 is above the Texas state average of 94.72.
Reliant At Home serves 225 ZIP codes from its Shenandoah, Texas office in Montgomery County. Families in this broad service area may be eligible for care from this hospice.
Yes, Reliant At Home is Medicare-certified (CCN 671512), certified since 2005. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Reliant At Home is a for-profit hospice based in Shenandoah, Texas, serving families in Montgomery County and the surrounding region. It has been Medicare-certified since November 29, 2005 (CCN 671512).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Reliant At Home an overall rating of 3 stars. Of those surveyed, 73% said they would definitely recommend this hospice to others, and 74% rated their experience 9 or 10 on a 10-point scale.
On CMS's composite process quality measure, Reliant At Home scored 97.19, which is above the Texas state average of 94.72. CMS also reports a care index score of 9, and notes that 52.5% of patients received visits from staff in the final days of life. Where a measure is not listed here, CMS has not published it for this hospice, which often happens because of small numbers of surveyed patients — this is not an indication of poor quality.
Reliant At Home reports serving 225 ZIP codes from its Shenandoah, Texas office. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details are provided here. All figures above come from CMS Care Compare data and should be verified directly on that site for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Reliant At Home is Medicare-certified (CCN 671512) and has been since November 29, 2005. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Reliant At Home an overall CAHPS rating of 3 stars. 73% said they would definitely recommend it, and 74% rated their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Reliant At Home's composite process score is 97.19, above the Texas state average of 94.72. CMS also lists a care index score of 9 and reports that 52.5% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
Reliant At Home serves 225 ZIP codes from its office in Shenandoah, Texas, in Montgomery County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 225 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Reliant At Home is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS survey and quality scores can help families compare providers.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 29, 2005.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life when a patient is no longer pursuing curative treatment and has a life expectancy of six months or less, as certified by a physician.
Does choosing hospice mean giving up treatment?
Hospice means shifting the focus of care from curing an illness to comfort, dignity, and quality of life; it does not mean giving up care or support — it is a different kind of care focused on symptom relief and emotional support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for Reliant At Home; please contact the hospice at (936) 856-6888 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This information isn't included in the CMS data provided; please contact Reliant At Home directly at (936) 856-6888 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS caregiver ratings, quality measure scores compared to state averages, service area, staffing availability, and how to begin care — you can ask Reliant At Home these questions directly at (936) 856-6888.
How do I verify this hospice on Medicare Care Compare?
You can view Reliant At Home's official profile, including CCN 671512, at https://www.medicare.gov/care-compare/details/hospice/671512?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.