Pure Heart Hospice
San Antonio, TX · Medicare-certified hospice (CCN 971644)
CMS process measure: 91.18 (state average 94.72 — below state average)
Serves: 38 ZIP codes (is yours included? →) · Phone: (210) 595-1146 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Pure Heart Hospice, so no star rating or recommend percentage is available. On CMS's composite process measure, Pure Heart Hospice scored 91.18, below the Texas state average of 94.72.
Pure Heart Hospice serves 38 ZIP codes from its San Antonio, Texas office in Bexar County. Families in the surrounding area may want to confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Pure Heart Hospice is Medicare-certified, with CCN 971644, certified since May 17, 2021. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Pure Heart Hospice is a for-profit hospice agency based in San Antonio, Texas, serving families in Bexar County and the surrounding area. According to CMS Care Compare data, the agency has been Medicare-certified since May 17, 2021 (CCN 971644).
CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Pure Heart Hospice in the current Care Compare data set. This often happens when a hospice has too few surveyed patients for CMS to report results reliably, and it should not be read as a sign of poor quality.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Pure Heart Hospice scored 91.18, compared to the Texas state average of 94.72 — placing it below the state average on this measure. CMS also lists a care index score of 8 for this hospice. As with all Care Compare figures, these numbers reflect a specific reporting period and may not capture very recent changes in performance.
Pure Heart Hospice's service area covers 38 ZIP codes, indicating a moderately broad reach from its San Antonio office. Because Pure Heart Hospice is Medicare-certified, the Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies their eligibility. Families are encouraged to confirm current details and verify all figures directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Pure Heart Hospice is Medicare-certified (CCN 971644) since May 17, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Pure Heart Hospice, often due to small patient counts; this does not necessarily indicate anything about quality.
How does this hospice score on CMS quality measures compared to the state average?
Pure Heart Hospice scored 91.18 on CMS's composite process measure, below the Texas state average of 94.72. CMS also reports a care index score of 8 for this hospice.
What areas and ZIP codes does this hospice serve?
Pure Heart Hospice serves 38 ZIP codes from its San Antonio, Texas office in Bexar County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 38 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Pure Heart Hospice is a for-profit agency. Ownership type does not directly determine quality, but CMS publishes it so families can consider it alongside quality data.
How long has this hospice been Medicare-certified?
Pure Heart Hospice has been Medicare-certified since May 17, 2021, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped curative treatment and are expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
This is not specified in the available CMS data. Please contact Pure Heart Hospice at (210) 595-1146 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process. Please contact Pure Heart Hospice at (210) 595-1146 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about survey results, quality measures compared to the state average, service area, and how long a hospice has been certified — all of which can be reviewed on Medicare Care Compare, or by contacting Pure Heart Hospice at (210) 595-1146.
How do I verify this hospice on Medicare Care Compare?
You can look up Pure Heart Hospice (CCN 971644) directly at https://www.medicare.gov/care-compare/details/hospice/971644?state=TX to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.