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Providence Hospice, Inc

Saint John, IN · Medicare-certified hospice (CCN 151624)

Family caregiver rating (CAHPS): 3★ — 80% of families would definitely recommend
CMS process measure: 98.55 (state average 97.51 — above state average)
Serves: 32 ZIP codes (is yours included? →) · Phone: (800) 509-2800 · Verify on Medicare Care Compare ↗

Providence Hospice has a 3-star family caregiver rating, with 80% of surveyed caregivers saying they would definitely recommend it. Its CMS composite process score of 98.55 is above the Indiana state average of 97.51.

Providence Hospice, Inc serves 32 ZIP codes from its office in Saint John, Indiana, located in Lake County.

Yes, Providence Hospice, Inc is Medicare-certified (CCN 151624), certified since 2017; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Providence Hospice, I… Providence Hospice, I…: 98.55 98.55 IN average IN average: 97.51 97.51

About this hospice

Providence Hospice, Inc is a non-profit hospice based in Saint John, Indiana, in Lake County. It has been Medicare-certified since August 28, 2017 (CCN 151624).

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Providence Hospice a 3-star rating. Among respondents, 80% said they would definitely recommend this hospice to others, and 81% rated their overall experience 9 or 10 out of 10.

On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Providence Hospice scored 98.55, which is above the Indiana state average of 97.51. CMS also reports a care index score of 9 and notes that visits occurred in the final days of life for 67.6% of patients, based on the most recent published data.

Providence Hospice serves a wide area, covering 32 ZIP codes from its Saint John office.

All figures above come from CMS Care Compare data as published by Medicare; specific data vintages may vary by measure. If any measure is not listed here, CMS has not published it for this hospice, which often happens simply because too few patients were surveyed to report a reliable figure — this does not indicate poor quality.

The Medicare hospice benefit covers hospice care for eligible patients. No cost details beyond this are included here; families should contact the hospice directly or consult Medicare for further specifics.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Providence Hospice, Inc is Medicare-certified (CCN 151624), certified since August 28, 2017. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS Hospice Survey, Providence Hospice received a 3-star family caregiver rating; 80% of respondents said they would definitely recommend it, and 81% rated their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its composite process score is 98.55, compared to the Indiana state average of 97.51, placing it above the state average.

What areas and ZIP codes does this hospice serve?

Providence Hospice serves 32 ZIP codes from its office in Saint John, Indiana, in Lake County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 32 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Providence Hospice, Inc is a non-profit organization. Ownership type is one factor among many; CMS quality data such as CAHPS scores and process measures offer more direct insight into care experience.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since August 28, 2017.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to stop curative treatment and are focused on comfort in the final phase of life.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; it is not about giving up on care itself.

Where is hospice care provided — at home or in a facility?

This is not specified in the available CMS data; please contact Providence Hospice at (800) 509-2800 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

Starting care details are not included in the CMS data provided; please contact Providence Hospice at (800) 509-2800 and verify eligibility and enrollment steps on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families may want to ask about caregiver satisfaction scores, how the hospice's process measures compare to state averages, the ZIP codes served, and how to begin care — Providence Hospice can be reached at (800) 509-2800 for specifics.

How do I verify this hospice on Medicare Care Compare?

You can review Providence Hospice, Inc's official CMS listing at https://www.medicare.gov/care-compare/details/hospice/151624?state=IN.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.