Promedica Hospice (Virginia Beach)
Virginia Beach, VA · Medicare-certified hospice (CCN 491545)
CMS process measure: 91.49 (state average 96.57 — below state average)
Serves: 61 ZIP codes (is yours included? →) · Phone: (757) 490-9323 · Verify on Medicare Care Compare ↗
Family caregivers reported that 87% would definitely recommend Promedica Hospice (Virginia Beach), and 77% rated their experience 9 or 10 out of 10. On CMS's composite process measure, the hospice scored 91.49, below the Virginia state average of 96.57.
Promedica Hospice (Virginia Beach) serves 61 ZIP codes from its Virginia Beach, VA office in Virginia Beach City County.
Yes, Promedica Hospice (Virginia Beach) is Medicare-certified (CCN 491545, since 1996); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Promedica Hospice (Virginia Beach) is a for-profit hospice located in Virginia Beach, Virginia, serving Virginia Beach City County and the surrounding area. This hospice has been Medicare-certified since October 18, 1996, with certification number (CCN) 491545.
According to CMS Care Compare data, family caregivers who participated in the CAHPS Hospice Survey reported that 87% would definitely recommend this hospice, and 77% rated their experience 9 or 10 out of 10. CMS has not published a distinct CAHPS star rating for this hospice in the data provided, so no star figure is included here; families should check Care Compare directly for the most current star rating if one is available.
On CMS's composite process quality measure, this hospice scored 91.49, which is below the Virginia state average of 96.57. CMS also reports a care index score of 10 and notes that 47.0% of patients received visits in the last days of life, based on the available data.
Promedica Hospice (Virginia Beach) reports serving 61 ZIP codes from its Virginia Beach office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. All figures above are drawn from CMS Care Compare data as supplied; families are encouraged to verify current details directly with Care Compare and the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Promedica Hospice (Virginia Beach) is Medicare-certified (CCN 491545) since October 18, 1996, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 87% of family caregivers said they would definitely recommend this hospice, and 77% rated their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
This hospice scored 91.49 on CMS's composite process measure, which is below the Virginia state average of 96.57.
What areas and ZIP codes does this hospice serve?
This hospice serves 61 ZIP codes from its Virginia Beach, VA office in Virginia Beach City County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 61 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Promedica Hospice (Virginia Beach) is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS survey and quality data provide a more direct picture.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 18, 1996.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to focus on comfort rather than treatments aimed at curing their illness, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than treatments meant to cure the underlying illness; it does not mean giving up all care, and patients can still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact the hospice at (757) 490-9323 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact the hospice directly at (757) 490-9323 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about the areas served, CAHPS caregiver satisfaction scores, quality measures compared to the state average, and how care is coordinated; contact the hospice at (757) 490-9323 for specifics not covered in this data.
How do I verify this hospice on Medicare Care Compare?
You can look up Promedica Hospice (Virginia Beach) using CCN 491545 at https://www.medicare.gov/care-compare/details/hospice/491545?state=VA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.