Programa De Servicios De Salud En El Hogar Y Hospicio San Lucas Inc
Ponce, PR · Medicare-certified hospice (CCN 401530)
CMS process measure: 98.58 (state average 93.83 — above state average)
Serves: 158 ZIP codes (is yours included? →) · Phone: (787) 864-0660 · Verify on Medicare Care Compare ↗
Family caregivers gave this hospice a CAHPS star rating of 2, with 78% saying they would definitely recommend it. On CMS's composite process measure, it scored 98.58, above the Puerto Rico state average of 93.83.
Programa De Servicios De Salud En El Hogar Y Hospicio San Lucas Inc serves 158 ZIP codes from its office in Ponce, Puerto Rico, in Ponce county.
Yes, Programa De Servicios De Salud En El Hogar Y Hospicio San Lucas Inc is Medicare-certified (CCN 401530, since 1993); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Programa De Servicios De Salud En El Hogar Y Hospicio San Lucas Inc is a non-profit hospice based in Ponce, Puerto Rico, serving Ponce county and a wide surrounding area. It has been Medicare-certified since January 27, 1993 (CCN 401530).
According to CMS Care Compare survey data, family caregivers gave this hospice a CAHPS star rating of 2. Among caregivers surveyed, 78% said they would definitely recommend this hospice, and 73% rated their overall experience 9 or 10 out of 10.
On CMS's composite process-of-care measure, this hospice scored 98.58, which is above the Puerto Rico state average of 93.83. CMS also reports a care index score of 9 and notes that 71.1% of patients received visits during the last days of life, according to the data provided. Where CMS has not published a specific measure for this hospice, it may reflect a small number of surveyed patients rather than a quality concern, and families should not assume the worst from an unpublished figure.
This hospice's service area covers 158 ZIP codes, reflecting a broad reach from its Ponce office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients; no cost details beyond this are provided here.
All figures above are drawn from CMS Care Compare data as supplied. Families are encouraged to verify current details directly on Medicare Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. This hospice is Medicare-certified (CCN 401530) since January 27, 1993, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a CAHPS star rating of 2, with 78% of caregivers saying they would definitely recommend this hospice and 73% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process-of-care score is 98.58, which is above the Puerto Rico state average of 93.83, according to CMS data. CMS also reports a care index score of 9 and that 71.1% of patients received visits during the last days of life.
What areas and ZIP codes does this hospice serve?
This hospice serves 158 ZIP codes from its office in Ponce, Puerto Rico, in Ponce county.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 158 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type does not by itself determine quality, but it can inform families about how the organization is structured and governed.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 27, 1993.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure for patients typically expected to have six months or less to live.
Does choosing hospice mean giving up treatment?
No. Hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive treatment for pain, symptoms, and other conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact the hospice at (787) 864-0660 or verify on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact the hospice at (787) 864-0660 or verify on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures compared to the state average, service area, and how care needs will be met; contact the hospice at (787) 864-0660 for specifics not covered in this data.
How do I verify this hospice on Medicare Care Compare?
You can look up this hospice using CCN 401530 at https://www.medicare.gov/care-compare/details/hospice/401530?state=PR.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.