Pathways Healthcare
Kingston, PA · Medicare-certified hospice (CCN 391675)
CMS process measure: not reported
Serves: 19 ZIP codes (is yours included? →) · Phone: (570) 288-1013 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results or a composite process score comparison for Pathways Healthcare, often because of a small number of surveyed patients. CMS does list a care index score of 8 for this hospice, though a direct comparison to the Pennsylvania state average of 95.55 is not reported.
Pathways Healthcare serves 19 ZIP codes from its Kingston, Pennsylvania office in Luzerne County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Pathways Healthcare is Medicare-certified, with CCN 391675, certified since January 13, 2006. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Pathways Healthcare is a Medicare-certified hospice located in Kingston, Pennsylvania (Luzerne County). It has been Medicare-certified since January 13, 2006, and is operated as a for-profit organization.
CMS Care Compare, which publishes hospice performance data drawn from the CAHPS Hospice Survey of family caregivers and from claims-based process measures, does not currently show a published CAHPS star rating, percentage of caregivers who would definitely recommend the hospice, or percentage of caregivers rating the hospice 9-10 for Pathways Healthcare. CMS often withholds these figures when a hospice has too few surveyed patients to report reliably; this does not indicate poor quality, only that the data has not been published.
CMS lists a care index score of 8 for Pathways Healthcare. A composite process measure score comparing this hospice to the Pennsylvania state average (95.55) is listed as 'not reported' in the available data, so no direct comparison can be made at this time.
According to CMS data, Pathways Healthcare serves 19 ZIP codes from its Kingston, PA office.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost information is provided here. All figures in this profile come from CMS Care Compare data as made available to this directory. Families are encouraged to verify current details directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Pathways Healthcare is Medicare-certified (CCN 391675, certified since January 13, 2006), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for Pathways Healthcare, which is often the case for hospices with smaller patient counts; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
CMS lists a care index score of 8 for Pathways Healthcare, but a composite process measure comparison to the Pennsylvania state average of 95.55 is listed as not reported.
What areas and ZIP codes does this hospice serve?
Pathways Healthcare serves 19 ZIP codes from its Kingston, PA office in Luzerne County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 19 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Pathways Healthcare is a for-profit hospice; ownership type does not by itself determine quality, but it can be a factor families consider alongside CMS quality data.
How long has this hospice been Medicare-certified?
Pathways Healthcare has been Medicare-certified since January 13, 2006.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for those who have decided to stop curative treatment and focus on comfort, typically when a doctor determines a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for Pathways Healthcare; please contact the hospice at (570) 288-1013 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Pathways Healthcare at (570) 288-1013 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, service area, how long the hospice has been certified, and how care is coordinated; contacting Pathways Healthcare at (570) 288-1013 directly can help answer specific questions.
How do I verify this hospice on Medicare Care Compare?
You can verify Pathways Healthcare's certification and any published quality data at https://www.medicare.gov/care-compare/details/hospice/391675?state=PA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.