Otterbein Hospice Llc
Lebanon, OH · Medicare-certified hospice (CCN 361677)
CMS process measure: 95.31 (state average 97.03 — below state average)
Serves: 42 ZIP codes (is yours included? →) · Phone: (513) 696-8540 · Verify on Medicare Care Compare ↗
77% of family caregivers said they would definitely recommend Otterbein Hospice, and it scored 95.31 on CMS's composite process measure, which is below the Ohio state average of 97.03. CMS has not published a separate star rating for this hospice in the available data.
Otterbein Hospice serves 42 ZIP codes from its Lebanon, OH office in Warren County.
Yes, Otterbein Hospice LLC is Medicare-certified (CCN 361677, since December 4, 2013); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Otterbein Hospice LLC is a for-profit hospice based in Lebanon, Ohio (Warren County), Medicare-certified since December 4, 2013 (CCN 361677). The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility.
According to CMS Care Compare survey data, 77% of family caregivers said they would definitely recommend this hospice, and 78% rated it 9 or 10 out of 10 overall. CMS has not published a distinct CAHPS star rating figure for this hospice in the data provided, so families should check Care Compare directly for the most current display of that rating.
On CMS's composite process-of-care measure, Otterbein Hospice scored 95.31, which is below the Ohio state average of 97.03. This composite reflects how consistently the hospice performed a bundle of recommended care processes. CMS also reports a care index score of 10 and notes that 64.7% of patients received visits in the last days of life, based on the measures made available.
Otterbein Hospice reports serving 42 ZIP codes from its Lebanon office, giving families in the surrounding region a sense of its service reach.
All figures above come from CMS Care Compare data as provided; families are encouraged to verify current details directly on Care Compare before making decisions, since CMS updates figures periodically and some measures may not be published for all hospices.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Otterbein Hospice LLC is Medicare-certified (CCN 361677) since December 4, 2013, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In CMS's CAHPS survey data, 77% of family caregivers said they would definitely recommend Otterbein Hospice, and 78% rated it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Otterbein Hospice scored 95.31 on CMS's composite process measure, which is below the Ohio state average of 97.03.
What areas and ZIP codes does this hospice serve?
Otterbein Hospice serves 42 ZIP codes from its Lebanon, Ohio office in Warren County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Otterbein Hospice LLC is a for-profit hospice; ownership type doesn't determine quality by itself, but families may want to review the CMS survey and process measures alongside it.
How long has this hospice been Medicare-certified?
Otterbein Hospice has been Medicare-certified since December 4, 2013.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is typically for patients with a life expectancy of six months or less as certified by a doctor.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean no care is given — pain relief, symptom management, and support continue.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify where this hospice delivers care; please contact Otterbein Hospice at (513) 696-8540 or check Medicare Care Compare for that detail.
How do I start hospice care with this provider?
To learn how to begin care, contact Otterbein Hospice directly at (513) 696-8540 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to state averages, service area, and how care needs would be met; contact Otterbein Hospice at (513) 696-8540 for specifics not covered here.
How do I verify this hospice on Medicare Care Compare?
You can look up Otterbein Hospice using CCN 361677 at https://www.medicare.gov/care-compare/details/hospice/361677?state=OH.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.