Orleans /Essex Vna & Hospice
Newport, VT · Medicare-certified hospice (CCN 471504)
CMS process measure: 60.24 (state average 95.61 — below state average)
Serves: 25 ZIP codes (is yours included? →) · Phone: (802) 334-5213 · Verify on Medicare Care Compare ↗
Family caregivers reported that 81% would definitely recommend Orleans /Essex Vna & Hospice, and 69% rated it 9 or 10 out of 10, according to CMS survey data. On CMS's composite process measure, it scored 60.24, below the Vermont state average of 95.61.
Orleans /Essex Vna & Hospice serves 25 ZIP codes from its office in Newport, Vermont, in Orleans County.
Yes, Orleans /Essex Vna & Hospice is Medicare-certified (CCN 471504, since 1984); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Orleans /Essex Vna & Hospice is a for-profit, Medicare-certified hospice serving families in and around Newport, Vermont, in Orleans County. It has been Medicare-certified since October 1, 1984, meaning it has provided hospice services under the Medicare hospice benefit for decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 81% would definitely recommend this hospice, and 69% gave it an overall rating of 9 or 10 out of 10. CMS has not published a distinct CAHPS star rating figure separate from these percentages in the data provided here, so families should review the Care Compare listing directly for the most current star display.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Orleans /Essex Vna & Hospice scored 60.24, compared with a Vermont state average of 95.61 — placing it below the state average on this measure. CMS reports that 39.4% of patients received visits in the last days of life, per the published data. Where other quality measures are not listed here, CMS may not have published them for this hospice, often because of small patient counts, and this should not be read as an indication of poor quality.
The hospice serves a service area covering 25 ZIP codes from its Newport office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Orleans /Essex Vna & Hospice is Medicare-certified (CCN 471504) and has been since October 1, 1984, so the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 81% of family caregivers said they would definitely recommend this hospice, and 69% rated it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 60.24, compared with a Vermont state average of 95.61, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
It serves 25 ZIP codes from its Newport, Vermont office in Orleans County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 25 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality of care, but it can be a factor families weigh alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 1, 1984.
What is the difference between hospice and palliative care?
Palliative care focuses on comfort and symptom relief and can be provided alongside curative treatment at any stage of illness, while hospice care focuses on comfort for patients who have stopped curative treatment and are typically nearing the end of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or attention, and pain and symptom management continue.
Where is hospice care provided — at home or in a facility?
This data does not specify care settings for this hospice; contact Orleans /Essex Vna & Hospice at (802) 334-5213 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Contact Orleans /Essex Vna & Hospice directly at (802) 334-5213 to ask about starting care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice compares to state averages on quality measures, and its service area; contacting the hospice at (802) 334-5213 can help answer specifics not covered by published CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Orleans /Essex Vna & Hospice using CCN 471504 at https://www.medicare.gov/care-compare/details/hospice/471504?state=VT.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.