Optimal Care Hospice
Carmel, IN · Medicare-certified hospice (CCN 151647)
CMS process measure: 96.97 (state average 97.51 — at state average)
Serves: 44 ZIP codes (is yours included? →) · Phone: (317) 349-7015 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for Optimal Care Hospice, often because of small patient counts, so no star rating or percent-recommend figure is available. On CMS's composite process measure, it scored 96.97 versus the Indiana state average of 97.51, which CMS classifies as at the state average.
Optimal Care Hospice serves 44 ZIP codes from its Carmel, Indiana office in Hamilton County.
Yes, Optimal Care Hospice is Medicare-certified (CCN 151647, since June 30, 2022); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Optimal Care Hospice is a for-profit hospice agency based in Carmel, Indiana, serving families in Hamilton County. It has been Medicare-certified since June 30, 2022, under CMS Certification Number (CCN) 151647.
According to CMS Care Compare data, CMS has not published CAHPS family-caregiver survey results (such as a star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Optimal Care Hospice. This is often the case for hospices with smaller patient counts and does not indicate poor quality of care; it simply means CMS has not yet released a survey sample large enough to report.
On CMS's composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, Optimal Care Hospice scored 96.97, compared with the Indiana state average of 97.51 — CMS classifies this as at the state average. CMS also reports a care index score of 9 and notes that 73.6% of patients received visits in the last days of life, per the most recent published data.
Optimal Care Hospice's service area currently spans 44 ZIP codes from its Carmel, Indiana office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are provided here. All figures above come from CMS Care Compare data as published by Medicare, and families are encouraged to verify current details directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Optimal Care Hospice is Medicare-certified (CCN 151647) since June 30, 2022, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for Optimal Care Hospice, which often happens with smaller patient counts rather than indicating a quality concern.
How does this hospice score on CMS quality measures compared to the state average?
On CMS's composite process measure, Optimal Care Hospice scored 96.97, compared with the Indiana state average of 97.51 — CMS rates this as at the state average.
What areas and ZIP codes does this hospice serve?
Optimal Care Hospice serves 44 ZIP codes from its office in Carmel, Hamilton County, Indiana.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 44 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Optimal Care Hospice is a for-profit agency; ownership type does not directly determine quality, but CMS publishes it as part of its transparency data.
How long has this hospice been Medicare-certified?
Optimal Care Hospice has been Medicare-certified since June 30, 2022.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to relieve symptoms, while hospice care focuses on comfort for those who have stopped curative treatment and are nearing the end of life.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curative treatment; patients can still receive care for other conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact Optimal Care Hospice at (317) 349-7015 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Optimal Care Hospice at (317) 349-7015 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality scores compared to state averages, service area, and ownership — for specifics beyond what's listed here, contact Optimal Care Hospice at (317) 349-7015.
How do I verify this hospice on Medicare Care Compare?
You can look up Optimal Care Hospice (CCN 151647) directly at https://www.medicare.gov/care-compare/details/hospice/151647?state=IN.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.