Northern Light Home Care & Hospice
South Portland, ME · Medicare-certified hospice (CCN 201502)
CMS process measure: 99.5 (state average 98.69 — at state average)
Serves: 230 ZIP codes (is yours included? →) · Phone: (800) 757-3326 · Verify on Medicare Care Compare ↗
Northern Light Home Care & Hospice holds a 4-star CAHPS rating from family caregivers, with 90% saying they would definitely recommend it. On CMS's composite process measure, it scored 99.50, right at the Maine state average of 98.69.
Northern Light Home Care & Hospice serves 230 ZIP codes from its South Portland, Maine office in Cumberland County. This reflects a wide service area for coordinating hospice care in the region.
Yes, Northern Light Home Care & Hospice is Medicare-certified (CCN 201502), certified since 1991. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Northern Light Home Care & Hospice is a non-profit hospice based in South Portland, Maine, serving Cumberland County and the surrounding region. It has been Medicare-certified since January 28, 1991, meaning it has provided hospice services under Medicare oversight for over three decades.
According to CMS Care Compare's CAHPS family caregiver survey data, this hospice earned a 4-star rating. Ninety percent of surveyed family caregivers said they would definitely recommend this hospice to others, and 87% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences of families who used the hospice's services, as reported to CMS.
On CMS's composite process measure, which reflects how consistently a hospice completes recommended care processes, Northern Light Home Care & Hospice scored 99.50, compared to a Maine state average of 98.69 — placing it at the state average. CMS also reports a care index score of 10 and notes that 65.4% of patients received visits in their last days of life, based on the most recent published data.
The hospice's service area, as listed on Care Compare, spans 230 ZIP codes, reflecting a broad geographic reach for care coordination from its South Portland office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above are drawn from CMS Care Compare data; where a measure is not mentioned, CMS has not published it for this hospice, which does not necessarily indicate anything about quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Northern Light Home Care & Hospice is Medicare-certified (CCN 201502) and has been since January 28, 1991. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, this hospice earned a 4-star rating, with 90% of family caregivers saying they would definitely recommend it and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.50, compared to a Maine state average of 98.69 — CMS classifies this as at the state average.
What areas and ZIP codes does this hospice serve?
It serves 230 ZIP codes from its South Portland, Maine office in Cumberland County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 230 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type can reflect organizational structure and priorities, but CMS quality data should be reviewed directly to assess care quality regardless of ownership.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 28, 1991.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting focus from curative treatment to comfort and quality of life; it does not mean giving up care, support, or attention to a patient's wellbeing.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided. Please contact the hospice at (800) 757-3326 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data does not describe the intake process. Please contact the hospice at (800) 757-3326 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about CAHPS survey results, quality measures, service area, and staffing; contact the hospice at (800) 757-3326 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can review Northern Light Home Care & Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/201502?state=ME.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.