New Life Hospice
San Antonio, TX · Medicare-certified hospice (CCN 971744)
CMS process measure: 100 (state average 94.72 — above state average)
Serves: 46 ZIP codes (is yours included? →) · Phone: (210) 477-7020 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results — such as a star rating or percent who would recommend — for New Life Hospice, often because of a small number of surveyed patients. On CMS's composite process measure, New Life Hospice scored 100.00, above the Texas state average of 94.72.
New Life Hospice serves 46 ZIP codes from its San Antonio, Texas office in Bexar County, according to CMS Care Compare data.
Yes, New Life Hospice is Medicare-certified (CCN 971744), certified since January 28, 2022. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
New Life Hospice is a for-profit hospice agency based in San Antonio, Texas, serving Bexar County and surrounding communities. It has been Medicare-certified since January 28, 2022 (CCN 971744).
CMS Care Compare has not published CAHPS family caregiver survey results for New Life Hospice, such as a star rating, the percentage of families who would definitely recommend the hospice, or the percentage rating it 9-10. This is often due to a small number of surveyed patients and does not indicate anything negative about the quality of care.
On CMS's composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, New Life Hospice scored 100.00, compared to the Texas state average of 94.72 — placing it above the state average. Its care index score is listed at 10, and CMS data shows that 89.7% of patients received visits during the last days of life.
New Life Hospice's service area, as reported to CMS, spans 46 ZIP codes from its San Antonio office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are provided here.
All figures in this profile come from CMS Care Compare data. Families are encouraged to verify current details directly on Medicare Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from New Life Hospice?
Yes, New Life Hospice is Medicare-certified (CCN 971744) since January 28, 2022, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results, such as a star rating or percentage who would recommend, for New Life Hospice — often because of a small number of surveyed patients, which does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
New Life Hospice's composite process score is 100.00, above the Texas state average of 94.72, and CMS reports that 89.7% of patients received visits during the last days of life.
What areas and ZIP codes does this hospice serve?
New Life Hospice serves 46 ZIP codes from its San Antonio, Texas office in Bexar County, based on CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 46 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
New Life Hospice is a for-profit agency; ownership type does not by itself determine care quality, so it's worth reviewing the CMS quality measures alongside this fact.
How long has this hospice been Medicare-certified?
New Life Hospice has been Medicare-certified since January 28, 2022.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor estimates a limited life expectancy.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curative treatment; patients can still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for New Life Hospice; please contact the hospice at (210) 477-7020 or verify on Medicare Care Compare.
How do I start hospice care with this provider?
The available data does not describe the intake process; please contact New Life Hospice directly at (210) 477-7020 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measure scores, ZIP codes served, and how care needs are met; contact New Life Hospice at (210) 477-7020 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up New Life Hospice directly at https://www.medicare.gov/care-compare/details/hospice/971744?state=TX to confirm current CMS-reported details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.