New Century Hospice And Palliative Care, Llc
Madison Heights, MI · Medicare-certified hospice (CCN 231710)
CMS process measure: 82.05 (state average 97.27 — below state average)
Serves: 58 ZIP codes (is yours included? →) · Phone: (248) 997-4988 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for New Century Hospice And Palliative Care in Madison Heights, so no star rating or percent-recommend figure is available. On CMS's composite process measure, it scored 82.05, below the Michigan state average of 97.27.
New Century Hospice And Palliative Care serves 58 ZIP codes from its Madison Heights, Michigan office, located in Oakland County.
Yes, New Century Hospice And Palliative Care, LLC is Medicare-certified (CCN 231710, since January 11, 2023); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
New Century Hospice And Palliative Care, LLC is a Medicare-certified hospice serving families in Madison Heights, Michigan, and the surrounding Oakland County area. The hospice has been Medicare-certified since January 11, 2023, according to CMS Care Compare records. CMS's public data does not include an ownership type for this hospice; families wishing to confirm this should check the Care Compare listing directly.
CMS has not published CAHPS family caregiver survey results — such as a star rating, percentage who would definitely recommend the hospice, or percentage rating it 9-10 — for this hospice. This is often the case when a hospice has served too few patients for CMS to report statistically reliable survey results, and it should not be read as a sign of lower quality.
On the CMS composite process measure, a score that reflects how consistently certain care processes were delivered, New Century Hospice And Palliative Care, LLC scored 82.05, compared to a Michigan state average of 97.27 — placing it below the state average on this measure. CMS also reports a care index score of 9, and notes that 69.0% of patients received visits in the final days of life, per the available data.
The hospice's service area, as reported by CMS, spans 58 ZIP codes from its Madison Heights office. All figures in this profile come from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no additional cost information is provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes. New Century Hospice And Palliative Care, LLC is Medicare-certified (CCN 231710) as of January 11, 2023, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, which often happens when a hospice has too few surveyed patients for CMS to report a reliable figure; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, this hospice scored 82.05, compared to the Michigan state average of 97.27, placing it below the state average. CMS also reports a care index score of 9 and notes that 69.0% of patients received visits in their final days of life.
What areas and ZIP codes does this hospice serve?
According to CMS data, this hospice serves 58 ZIP codes from its Madison Heights, Michigan office in Oakland County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 58 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS's published data does not specify an ownership type for this hospice; families can confirm this detail by calling (248) 997-4988 or checking the Medicare Care Compare listing.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since January 11, 2023, per CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to ease symptoms and stress, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less, as determined by a doctor.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than treatments aimed at curing an illness, but it does not mean giving up on care, pain relief, or support for the patient and family.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice delivers care; please contact the hospice at (248) 997-4988 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available does not describe the intake process; contact the hospice at (248) 997-4988 for guidance and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about how care is coordinated, how quickly staff respond to needs, and what family caregivers have experienced; contact the hospice at (248) 997-4988 directly for specifics not covered in CMS's public data.
How do I verify this hospice on Medicare Care Compare?
You can look up this hospice, CCN 231710, at https://www.medicare.gov/care-compare/details/hospice/231710?state=MI to review its current CMS-reported details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.