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National Church Residences Home And Community Serv

Chillicothe, OH · Medicare-certified hospice (CCN 361629)

Family caregiver rating (CAHPS): 4★ — 89% of families would definitely recommend
CMS process measure: 81.4 (state average 97.03 — below state average)
Serves: 51 ZIP codes (is yours included? →) · Phone: (614) 457-6950 · Verify on Medicare Care Compare ↗

Family caregivers gave this hospice a CAHPS rating of 4 out of 5 stars, with 89% saying they would definitely recommend it. On CMS's composite process measure, it scored 81.40 compared to the Ohio state average of 97.03, which CMS classifies as below average.

National Church Residences Home And Community Serv serves 51 ZIP codes from its Chillicothe, Ohio office in Ross County.

Yes, National Church Residences Home And Community Serv is Medicare-certified, with CCN 361629, certified since 2006; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
National Church Resid… National Church Resid…: 81.4 81.4 OH average OH average: 97.03 97.03

About this hospice

National Church Residences Home And Community Serv is a non-profit hospice based in Chillicothe, Ohio, serving families in Ross County. It has been Medicare-certified since March 29, 2006, under CMS Certification Number (CCN) 361629.

According to CMS Care Compare survey data (CAHPS), family caregivers gave this hospice an overall star rating of 4 out of 5. Among caregivers surveyed, 89% said they would definitely recommend this hospice to others, and 86% rated their overall experience 9 or 10 out of 10.

On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, this hospice scored 81.40, compared to the Ohio state average of 97.03. CMS classifies this as below the state average. CMS also reports a care index score of 9, and notes that 82.7% of patients received visits during the last days of life, based on published data.

This hospice reports serving 51 ZIP codes from its Chillicothe office, indicating a broad service area for families in and around Ross County.

The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details are provided here. All figures above come from CMS Care Compare data as published; families are encouraged to review the source directly for the most current information.

Questions families ask

Does Medicare cover care from this hospice?

Yes. This hospice is Medicare-certified (CCN 361629) since March 29, 2006, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS's CAHPS survey gives this hospice a 4-star family caregiver rating, with 89% of caregivers saying they would definitely recommend it and 86% rating their overall experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its composite process score is 81.40, compared to the Ohio state average of 97.03; CMS classifies this as below the state average.

What areas and ZIP codes does this hospice serve?

It reports serving 51 ZIP codes from its office in Chillicothe, Ross County, Ohio.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 51 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

It is organized as a non-profit hospice. Ownership type does not directly determine quality of care, which is why CMS also publishes caregiver survey results and quality measures.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since March 29, 2006.

What is the difference between hospice and palliative care?

Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is typically for patients with a life expectancy of six months or less, as certified by a physician.

Does choosing hospice mean giving up treatment?

No. Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive treatment for pain and other symptoms.

Where is hospice care provided — at home or in a facility?

The data provided does not specify care settings for this hospice; please contact the hospice at (614) 457-6950 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the intake process; please contact the hospice directly at (614) 457-6950 to learn how to begin care, and verify certification on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families may want to ask about caregiver satisfaction ratings, how the hospice performs on CMS quality measures, the areas it serves, and how care needs would be met; contact the hospice at (614) 457-6950 for specifics.

How do I verify this hospice on Medicare Care Compare?

You can look up this hospice using CCN 361629 at https://www.medicare.gov/care-compare/details/hospice/361629?state=OH to confirm current ratings and measures.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.