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Medical Services Of America Hospice-Columbia

Columbia, SC · Medicare-certified hospice (CCN 421531)

Family caregiver rating (CAHPS): 2★ — 72% of families would definitely recommend
CMS process measure: 94.63 (state average 97.78 — below state average)
Serves: 93 ZIP codes (is yours included? →) · Phone: (803) 400-1177 · Verify on Medicare Care Compare ↗

Family caregivers gave Medical Services Of America Hospice-Columbia a 2-star CAHPS rating, with 72% saying they would definitely recommend it. Its CMS composite process score of 94.63 is below the South Carolina state average of 97.78.

Medical Services Of America Hospice-Columbia serves 93 ZIP codes from its Columbia, South Carolina office in Richland County.

Yes, Medical Services Of America Hospice-Columbia is Medicare-certified (CCN 421531), since April 10, 1996; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Medical Services Of A… Medical Services Of A…: 94.63 94.63 SC average SC average: 97.78 97.78

About this hospice

Medical Services Of America Hospice-Columbia is a for-profit hospice located in Columbia, South Carolina, serving families in Richland County and the surrounding area. It has been Medicare-certified since April 10, 1996 (CCN 421531).

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice a 2-star rating. Among respondents, 72% said they would definitely recommend the hospice to others, and 73% rated the hospice 9 or 10 on a 0-10 scale.

On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, this hospice scored 94.63, compared to a South Carolina state average of 97.78 — placing it below the state average. CMS also reports a care index score of 10 and notes that 50.4% of patients received visits from staff in the last days of life, based on the data submitted.

This hospice's service area, as reflected in CMS data, spans 93 ZIP codes.

The Medicare hospice benefit covers hospice care for patients who qualify. No cost information beyond that is provided here.

All figures above come from CMS Care Compare data. Where a measure is not mentioned, CMS has not published it for this hospice, which can occur when patient counts are too small to report reliably — this does not necessarily indicate lower quality of care.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Medical Services Of America Hospice-Columbia is Medicare-certified (CCN 421531) since April 10, 1996, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS's CAHPS survey gives this hospice a 2-star rating, with 72% of caregivers saying they would definitely recommend it and 73% rating it 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its composite process score is 94.63, compared to a South Carolina average of 97.78, placing it below the state average.

What areas and ZIP codes does this hospice serve?

Based on CMS data, it serves 93 ZIP codes from its Columbia, South Carolina office in Richland County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 93 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

It is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality measures and survey results are better indicators.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since April 10, 1996.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor estimates a life expectancy of six months or less.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive treatment for pain and other symptoms.

Where is hospice care provided — at home or in a facility?

The data provided does not specify where this hospice delivers care; contact the hospice at (803) 400-1177 or verify details on Medicare Care Compare.

How do I start hospice care with this provider?

Contact the hospice directly at (803) 400-1177 to ask about starting care, and verify certification details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

You might ask about caregiver satisfaction ratings, how the hospice performs on CMS quality measures, and what areas it serves — this listing's CMS-reported figures can be a starting point.

How do I verify this hospice on Medicare Care Compare?

You can look up Medical Services Of America Hospice-Columbia (CCN 421531) at https://www.medicare.gov/care-compare/details/hospice/421531?state=SC.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.