Maxserve Hospice
Dallas, TX · Medicare-certified hospice (CCN 971580)
CMS process measure: 91.89 (state average 94.72 — below state average)
Serves: 107 ZIP codes (is yours included? →) · Phone: (972) 807-9732 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Maxserve Hospice, so no star rating or percent-recommend figure is available. On CMS's composite process measure, Maxserve Hospice scored 91.89, below the Texas state average of 94.72.
Maxserve Hospice serves 107 ZIP codes from its Dallas, Texas office in Dallas County.
Yes, Maxserve Hospice is Medicare-certified (CCN 971580, since February 2020); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Maxserve Hospice is a for-profit hospice agency based in Dallas, Texas, serving patients in Dallas County. It has been Medicare-certified since February 5, 2020 (CCN 971580).
According to CMS Care Compare data, Maxserve Hospice does not have a published CAHPS family caregiver survey star rating, percentage who would definitely recommend, or percentage rating the hospice 9-10. CMS has not published these figures for this hospice, which often happens when a hospice has too few surveyed patients to report reliably; this is not an indication of poor quality one way or another.
On CMS's composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, Maxserve Hospice scored 91.89, compared to a Texas state average of 94.72 — placing it below the state average on this measure. CMS also reports a care index score of 10 for this hospice, and notes that 28.3% of patients received visits in the final days of life, based on the same CMS data set.
Maxserve Hospice reports serving 107 ZIP codes from its Dallas office, indicating a broad service area within the region.
The Medicare hospice benefit covers hospice care for eligible patients. All figures in this profile come from CMS Care Compare data; families are encouraged to verify current figures directly on Medicare Care Compare and to contact the hospice directly with specific questions about care.
Questions families ask
Does Medicare cover care from Maxserve Hospice?
Yes. Maxserve Hospice is Medicare-certified (CCN 971580) since February 5, 2020, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating, percent recommending, or percent rating 9-10) for Maxserve Hospice, often due to a small number of surveyed patients; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Maxserve Hospice's composite process score is 91.89, which is below the Texas state average of 94.72, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Maxserve Hospice reports serving 107 ZIP codes from its office in Dallas, Dallas County, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 107 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Maxserve Hospice is a for-profit agency. Ownership type does not by itself determine quality of care; CMS quality measures and survey data offer a more direct comparison.
How long has this hospice been Medicare-certified?
Maxserve Hospice has been Medicare-certified since February 5, 2020.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care is for patients who have chosen to stop curative treatment and focus on comfort, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up medical care, symptom management, or emotional support.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; please contact Maxserve Hospice at (972) 807-9732 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact Maxserve Hospice at (972) 807-9732 for details, and verify certification on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, CMS quality measures, service area, and how care is coordinated; contact Maxserve Hospice at (972) 807-9732 to ask these questions directly.
How do I verify this hospice on Medicare Care Compare?
You can look up Maxserve Hospice (CCN 971580) at https://www.medicare.gov/care-compare/details/hospice/971580?state=TX to confirm current certification and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.