Legacy Hospice & Palliative Care
Cedar Bluff, VA · Medicare-certified hospice (CCN 491572)
CMS process measure: 91.7 (state average 96.57 — below state average)
Serves: 40 ZIP codes (is yours included? →) · Phone: (276) 596-9181 · Verify on Medicare Care Compare ↗
Legacy Hospice & Palliative Care earned a 5-star CAHPS rating from family caregivers, with 97% saying they would definitely recommend it. On CMS's composite process measure, it scored 91.70, which is below the Virginia state average of 96.57.
Legacy Hospice & Palliative Care serves 40 ZIP codes from its office in Cedar Bluff, Virginia, in Tazewell County.
Yes, Legacy Hospice & Palliative Care is Medicare-certified (CCN 491572, since 2005); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Legacy Hospice & Palliative Care is a for-profit hospice based in Cedar Bluff, Virginia, serving families in Tazewell County and the surrounding region. The hospice has been Medicare-certified since January 20, 2005 (CCN 491572).
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey gave Legacy Hospice a 5-star rating overall. Of those surveyed, 97% said they would definitely recommend this hospice to others, and 93% rated their experience 9 or 10 out of 10 — reflecting strong caregiver satisfaction.
On CMS's composite process measure, which tracks whether recommended care processes were delivered, Legacy Hospice scored 91.70, which falls below the Virginia state average of 96.57. CMS also reports a care index score of 10 and indicates that 57.8% of patients received visits in the last days of life, based on the available data.
Legacy Hospice's certified service area covers 40 ZIP codes, reflecting a fairly broad reach from its Cedar Bluff office.
All figures above are drawn from CMS Care Compare data as published by Medicare; families should check Care Compare directly for the most current figures. The Medicare hospice benefit covers hospice care for eligible patients. This profile does not include cost information beyond that fact, and it does not describe staffing, facilities, or specific services beyond what CMS reports, since that detail is not included in the data provided.
Questions families ask
Does Medicare cover care from Legacy Hospice & Palliative Care?
Yes. Legacy Hospice & Palliative Care is Medicare-certified (CCN 491572) since January 20, 2005, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Legacy Hospice earned a 5-star rating, with 97% of family caregivers saying they would definitely recommend it and 93% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Legacy Hospice's composite process score is 91.70, which CMS reports as below the Virginia state average of 96.57.
What areas and ZIP codes does this hospice serve?
Legacy Hospice serves 40 ZIP codes from its Cedar Bluff, Virginia office in Tazewell County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 40 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Legacy Hospice & Palliative Care is a for-profit hospice; ownership type doesn't by itself determine quality of care, but it's disclosed by CMS for transparency.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 20, 2005.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped seeking a cure and typically have a life expectancy of six months or less, as certified by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus from curative treatment to comfort and quality of life; it does not mean giving up care — patients still receive medical attention aimed at managing symptoms and supporting well-being.
Where is hospice care provided — at home or in a facility?
The provided data doesn't specify care settings; please contact Legacy Hospice & Palliative Care at (276) 596-9181 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data doesn't include enrollment steps; contact Legacy Hospice & Palliative Care directly at (276) 596-9181 to ask about starting care, and verify certification on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how care processes compare to state averages, service area coverage, and how visits are scheduled near the end of life — Legacy Hospice's CMS data on these points is included above.
How do I verify this hospice on Medicare Care Compare?
You can look up Legacy Hospice & Palliative Care (CCN 491572) directly at https://www.medicare.gov/care-compare/details/hospice/491572?state=VA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.