Kinder Hearts Hospice
Abilene, TX · Medicare-certified hospice (CCN 671790)
CMS process measure: 98.67 (state average 94.72 — above state average)
Serves: 53 ZIP codes (is yours included? →) · Phone: (325) 672-6135 · Verify on Medicare Care Compare ↗
Kinder Hearts Hospice holds a 5-star CAHPS family caregiver rating, with 96% of caregivers saying they would definitely recommend it. Its CMS composite process score of 98.67 is above the Texas state average of 94.72.
Kinder Hearts Hospice serves 53 ZIP codes from its Abilene, Texas office in Taylor County.
Yes, Kinder Hearts Hospice is Medicare-certified (CCN 671790), certified since September 30, 2013; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Kinder Hearts Hospice is a for-profit hospice based in Abilene, Texas, serving Taylor County and surrounding areas. It has been Medicare-certified since September 30, 2013 (CCN 671790).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Kinder Hearts Hospice a 5-star rating overall. Ninety-six percent said they would definitely recommend this hospice to others, and 87 percent rated their overall experience 9 or 10 out of 10. These figures reflect the experiences of caregivers who completed the survey and are published by CMS as part of its standardized hospice quality reporting.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Kinder Hearts Hospice scored 98.67, compared to a Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 68.9 percent of patients, based on the most recent published CMS data.
Kinder Hearts Hospice's service area, as listed on Care Compare, covers 53 ZIP codes from its Abilene office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. All figures above come from CMS Care Compare data and may be updated periodically by CMS.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Kinder Hearts Hospice is Medicare-certified (CCN 671790) since September 30, 2013, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a 5-star CAHPS rating, with 96% of family caregivers saying they would definitely recommend Kinder Hearts Hospice and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 98.67, above the Texas state average of 94.72, and CMS lists a care index score of 10 with visits occurring in the last days of life for 68.9% of patients.
What areas and ZIP codes does this hospice serve?
Kinder Hearts Hospice serves 53 ZIP codes from its Abilene, Texas location in Taylor County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 53 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Kinder Hearts Hospice is a for-profit hospice; ownership type doesn't determine quality on its own, but it's one factor families sometimes consider alongside CMS quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since September 30, 2013.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure when a person is no longer pursuing curative treatment and is expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, symptom relief, or support for the patient and family.
Where is hospice care provided — at home or in a facility?
This is not specified in the available CMS data; please contact Kinder Hearts Hospice at (325) 672-6135 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Kinder Hearts Hospice directly at (325) 672-6135 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how quickly staff respond to needs, what services are included, and how the hospice supports family members — Kinder Hearts Hospice can be asked these questions directly at (325) 672-6135.
How do I verify this hospice on Medicare Care Compare?
You can view Kinder Hearts Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/671790?state=TX to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.