Journey Hospice Llc
San Antonio, TX · Medicare-certified hospice (CCN 971638)
CMS process measure: 96.3 (state average 94.72 — above state average)
Serves: 41 ZIP codes (is yours included? →) · Phone: (210) 455-0101 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Journey Hospice LLC, so no star rating or percent-recommend figure is available. On CMS's composite process measure, however, it scored 96.30 compared with a Texas state average of 94.72, placing it above the state average.
Journey Hospice LLC serves 41 ZIP codes from its San Antonio, Texas office in Bexar County, according to CMS Care Compare data.
Yes, Journey Hospice LLC is Medicare-certified (CCN 971638, certified since March 24, 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Journey Hospice LLC is a for-profit hospice based in San Antonio, Texas, serving families in Bexar County and the surrounding area. It has been Medicare-certified since March 24, 2021, under CMS Certification Number (CCN) 971638.
CMS Care Compare data does not include published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice. When these figures are not published, it is often because CMS did not receive enough completed surveys to report results reliably, and this should not be read as a sign of poor quality.
On CMS's composite process quality measure, which reflects how consistently a hospice completes a bundle of recommended care processes, Journey Hospice LLC scored 96.30, compared with a Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 10 for this hospice, and that visits occurred in the final days of life for 75.6% of patients, according to the most recent Care Compare data.
Journey Hospice LLC's service area, as listed on Care Compare, spans 41 ZIP codes, reflecting a broad reach from its San Antonio office.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility. All figures above come from CMS Care Compare data; families are encouraged to review the source directly and contact the hospice with specific questions.
Questions families ask
Does Medicare cover care from Journey Hospice LLC?
Yes. Journey Hospice LLC is Medicare-certified (CCN 971638) since March 24, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Journey Hospice LLC, which often happens when a hospice has too few completed surveys to report; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Journey Hospice LLC scored 96.30 on CMS's composite process measure, compared with a Texas state average of 94.72, placing it above the state average. CMS also lists a care index score of 10 and reports that 75.6% of patients received visits in the final days of life.
What areas and ZIP codes does this hospice serve?
According to CMS Care Compare, Journey Hospice LLC serves 41 ZIP codes from its San Antonio, Texas office in Bexar County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 41 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Journey Hospice LLC is a for-profit hospice. Ownership type does not by itself determine quality; CMS quality measures and survey results, where available, are better indicators.
How long has this hospice been Medicare-certified?
Journey Hospice LLC has been Medicare-certified since March 24, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for people who have chosen to focus on comfort rather than curative treatment, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; it does not mean abandoning medical care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Journey Hospice LLC provides care. Please contact the hospice at (210) 455-0101 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process. Please contact Journey Hospice LLC at (210) 455-0101 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, service area, and how care is coordinated; you can review published CMS figures above and contact Journey Hospice LLC at (210) 455-0101 for anything not covered here.
How do I verify this hospice on Medicare Care Compare?
You can look up Journey Hospice LLC (CCN 971638) directly at https://www.medicare.gov/care-compare/details/hospice/971638?state=TX to confirm current CMS-reported figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.