Islands Hospice
Honolulu, HI · Medicare-certified hospice (CCN 121509)
CMS process measure: 95.97 (state average 96.57 — at state average)
Serves: 48 ZIP codes (is yours included? →) · Phone: (808) 550-2552 · Verify on Medicare Care Compare ↗
Islands Hospice has a 3-star family caregiver rating on the CMS CAHPS survey, with 79% of families saying they'd definitely recommend it. Its CMS composite process-of-care score of 95.97 is about at the Hawaii state average of 96.57.
Islands Hospice serves 48 ZIP codes from its Honolulu, HI office in Honolulu County. Families should confirm their specific ZIP code is included by contacting the hospice directly.
Yes, Islands Hospice is Medicare-certified, with CCN 121509, certified since November 26, 2009. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Islands Hospice is a non-profit hospice based in Honolulu, Hawaii, serving the Honolulu County area. It has been Medicare-certified since November 26, 2009 (CCN 121509).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Islands Hospice an overall rating of 3 stars. Among those surveyed, 79% said they would definitely recommend this hospice to others, and 76% rated their overall experience as a 9 or 10 on a 10-point scale.
On CMS's composite process-of-care measure, Islands Hospice scored 95.97, which CMS characterizes as at the state average compared with Hawaii's average score of 96.57. CMS also reports a care index score of 10 and notes that 43.8% of patients received visits from hospice staff in the last days of life, based on the data CMS has published.
Islands Hospice reports serving 48 ZIP codes from its Honolulu office.
The Medicare hospice benefit covers hospice care for eligible patients; no additional cost information is provided here. All figures above come from CMS Care Compare data and are subject to CMS's reporting vintage and thresholds. Where a measure is not mentioned, CMS has not published it for this hospice, which is often due to small patient counts and does not indicate anything negative about care quality. Families are encouraged to verify current details directly on Medicare Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Islands Hospice is Medicare-certified (CCN 121509) since November 26, 2009, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey gives Islands Hospice an overall 3-star family caregiver rating, with 79% saying they would definitely recommend it and 76% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process-of-care score is 95.97, which CMS lists as at the state average compared with Hawaii's average of 96.57. CMS also reports a care index score of 10 and that 43.8% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
Islands Hospice serves 48 ZIP codes from its Honolulu, Hawaii office in Honolulu County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 48 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Islands Hospice is a non-profit hospice. Ownership type doesn't directly determine quality, but families may want to consider it alongside CMS quality data.
How long has this hospice been Medicare-certified?
Islands Hospice has been Medicare-certified since November 26, 2009.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure for people generally expected to have six months or less to live if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
No — choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the illness; patients can still receive medical care for other conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Islands Hospice delivers care; contact the hospice at (808) 550-2552 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data here doesn't include enrollment steps; please contact Islands Hospice directly at (808) 550-2552 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how quickly staff respond to needs, what areas are served, and how care is coordinated — Islands Hospice's CMS survey and quality data above can be a starting point, and you can ask the hospice directly at (808) 550-2552 for more.
How do I verify this hospice on Medicare Care Compare?
You can look up Islands Hospice (CCN 121509) directly at https://www.medicare.gov/care-compare/details/hospice/121509?state=HI to see the latest CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.