Hospicio Del Oeste Inc
San German, PR · Medicare-certified hospice (CCN 401520)
CMS process measure: 96.06 (state average 93.83 — above state average)
Serves: 56 ZIP codes (is yours included? →) · Phone: (787) 892-1820 · Verify on Medicare Care Compare ↗
Family caregivers reported that 75% would definitely recommend Hospicio Del Oeste, and 78% gave it a 9 or 10 rating overall. Its CMS composite process score of 96.06 is above the Puerto Rico state average of 93.83.
Hospicio Del Oeste serves 56 ZIP codes from its San German, PR office in San German county, according to CMS Care Compare data.
Yes, Hospicio Del Oeste Inc is Medicare-certified (CCN 401520, since 1992); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospicio Del Oeste Inc is a for-profit hospice based in San German, Puerto Rico, in San German county. It has been Medicare-certified since November 10, 1992 (CCN 401520). The Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies their eligibility; no cost figures are reported here.
In the CMS CAHPS family caregiver survey, 75% of caregivers said they would definitely recommend this hospice, and 78% gave it an overall rating of 9 or 10. CMS has not published a distinct CAHPS star rating for this hospice in the data provided, which can happen when patient counts are small; this is not an indication of poor quality.
On CMS's composite process measure, Hospicio Del Oeste scored 96.06, above the Puerto Rico state average of 93.83. CMS also reports a care index score of 10 and that 39.9% of patients received visits in the last days of life, according to Care Compare data.
The hospice's service area, as reported to CMS, spans 56 ZIP codes. All figures in this profile come from CMS Care Compare data; families are encouraged to verify current details directly on Care Compare and with the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospicio Del Oeste Inc is Medicare-certified (CCN 401520, since November 10, 1992), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 75% of family caregivers said they would definitely recommend this hospice, and 78% gave it an overall rating of 9 or 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 96.06, above the Puerto Rico state average of 93.83. CMS also reports a care index score of 10 and that 39.9% of patients received visits in their last days of life.
What areas and ZIP codes does this hospice serve?
According to CMS data, it serves 56 ZIP codes from its office in San German, Puerto Rico (San German county).
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 56 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hospicio Del Oeste Inc is a for-profit hospice; ownership type does not by itself determine quality, but it is one factor families may want to consider alongside CMS quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 10, 1992.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than treatments aimed at curing the underlying illness; patients can still receive medical care to manage pain and symptoms.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; please contact the hospice at (787) 892-1820 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data does not describe intake steps; please contact the hospice directly at (787) 892-1820 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about CAHPS caregiver ratings, how a hospice's quality scores compare to the state average, its service area, and how care is coordinated — contact (787) 892-1820 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospicio Del Oeste Inc directly at https://www.medicare.gov/care-compare/details/hospice/401520?state=PR to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.