Hospicecare, Inc
Charleston, WV · Medicare-certified hospice (CCN 511501)
CMS process measure: 99.43 (state average 97.88 — above state average)
Serves: 230 ZIP codes (is yours included? →) · Phone: (304) 768-8523 · Verify on Medicare Care Compare ↗
Hospicecare, Inc has earned a 4-star family caregiver rating on the CMS CAHPS survey, with 91 percent of family caregivers saying they would definitely recommend it. Its CMS composite process score of 99.43 is above the West Virginia state average of 97.88.
Hospicecare, Inc serves 230 ZIP codes from its office in Charleston, West Virginia, in Kanawha County. Families in the surrounding region can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Hospicecare, Inc is Medicare-certified, with CCN 511501, certified since December 10, 1986. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.
About this hospice
Hospicecare, Inc is a non-profit hospice based in Charleston, West Virginia, serving families in Kanawha County and the surrounding region. It has been Medicare-certified since December 10, 1986 (CCN 511501), meaning eligible patients can receive hospice care covered by the Medicare hospice benefit when a doctor certifies eligibility.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Hospicecare, Inc an overall rating of 4 stars. Ninety-one percent of surveyed family caregivers said they would definitely recommend this hospice to others, and 88 percent rated their overall experience 9 or 10 out of 10.
On the CMS composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Hospicecare, Inc scored 99.43, compared with a West Virginia state average of 97.88 — placing it above the state average. CMS also reported a care index score of 10 and noted that visits occurred in the last days of life for 64.5 percent of patients, according to the published data.
Hospicecare, Inc reports serving 230 ZIP codes from its Charleston office, indicating a broad service area across the region.
All figures above are drawn from CMS Care Compare data as published; families are encouraged to verify current figures directly on Care Compare, as CMS updates this information periodically. This profile does not include cost information beyond noting that the Medicare hospice benefit covers hospice care for eligible patients.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospicecare, Inc is Medicare-certified (CCN 511501) since December 10, 1986, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Hospicecare, Inc received a 4-star family caregiver rating, with 91 percent of respondents saying they would definitely recommend it and 88 percent rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.43, above the West Virginia state average of 97.88. CMS also reported a care index score of 10 and noted visits occurred in the last days of life for 64.5 percent of patients.
What areas and ZIP codes does this hospice serve?
Hospicecare, Inc reports serving 230 ZIP codes from its Charleston, West Virginia office in Kanawha County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 230 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hospicecare, Inc is organized as a non-profit hospice. Ownership type does not directly determine care quality, but it is one factor some families consider alongside CMS quality data.
How long has this hospice been Medicare-certified?
Hospicecare, Inc has been Medicare-certified since December 10, 1986.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and typically have a life expectancy of six months or less, as determined by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up all care — patients still receive medical, emotional, and spiritual support tailored to their needs.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings; contact Hospicecare, Inc at (304) 768-8523 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The provided data does not describe an enrollment process; contact Hospicecare, Inc at (304) 768-8523 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to the state average, service area, and how care is coordinated; contact Hospicecare, Inc at (304) 768-8523 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospicecare, Inc (CCN 511501) directly at https://www.medicare.gov/care-compare/details/hospice/511501?state=WV to see the most current CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.