Hospice Of West Tennessee
Jackson, TN · Medicare-certified hospice (CCN 441514)
CMS process measure: 97.95 (state average 98.92 — at state average)
Serves: 81 ZIP codes (is yours included? →) · Phone: (731) 664-4220 · Verify on Medicare Care Compare ↗
Hospice Of West Tennessee has earned a 4-star rating from family caregivers on the CMS CAHPS survey, with 86% saying they would definitely recommend it. Its CMS composite process score of 97.95 is at the Tennessee state average of 98.92.
Hospice Of West Tennessee serves 81 ZIP codes from its office in Jackson, Tennessee, in Madison County.
Yes, Hospice Of West Tennessee is Medicare-certified (CCN 441514), certified since October 24, 1988. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Of West Tennessee is a non-profit hospice located in Jackson, Tennessee (Madison County), and has been Medicare-certified since October 24, 1988. It has served families in the region for decades, currently reaching 81 ZIP codes from its Jackson office.
According to CMS Care Compare data drawn from the CAHPS Hospice Survey of family caregivers, this hospice has earned a 4-star caregiver rating. Among those surveyed, 86% said they would definitely recommend this hospice to others, and 84% rated their overall experience of care between 9 and 10 on a 10-point scale.
On CMS's composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Hospice Of West Tennessee scored 97.95, compared to the Tennessee state average of 98.92. CMS categorizes this as at the state average. Data on the percentage of patients who received visits in the final days of life show a figure of 37.9%; where other measures are not listed here, that means CMS has not published them for this hospice, often because of small patient counts, and this should not be read as a sign of lower quality.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost information beyond that is included here. All figures above come from CMS Care Compare data and reflect the most recent published survey vintage available at the time of this listing.
Questions families ask
Does Medicare cover care from Hospice Of West Tennessee?
Yes, it is Medicare-certified (CCN 441514) since October 24, 1988, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave this hospice a 4-star CAHPS rating, with 86% saying they would definitely recommend it and 84% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 97.95, which CMS classifies as at the Tennessee state average of 98.92.
What areas and ZIP codes does this hospice serve?
It serves 81 ZIP codes from its office in Jackson, Tennessee, in Madison County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 81 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hospice Of West Tennessee is a non-profit organization; ownership type is one factor CMS reports, but it does not by itself indicate quality of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 24, 1988.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and typically have a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Hospice does not mean giving up care; it means shifting the focus of care toward comfort, symptom relief, and quality of life rather than curing the underlying illness.
Where is hospice care provided — at home or in a facility?
This data does not specify care settings for Hospice Of West Tennessee; contact the hospice at (731) 664-4220 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not include enrollment steps; contact the hospice at (731) 664-4220 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures, service area, and staffing; you can review published figures on Medicare Care Compare and ask the hospice directly at (731) 664-4220 for anything not listed there.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice Of West Tennessee directly at https://www.medicare.gov/care-compare/details/hospice/441514?state=TN using CCN 441514.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.