Hospice Of The South Plains
Lubbock, TX · Medicare-certified hospice (CCN 671667)
CMS process measure: 99.64 (state average 94.72 — above state average)
Serves: 55 ZIP codes (is yours included? →) · Phone: (806) 783-0382 · Verify on Medicare Care Compare ↗
Hospice Of The South Plains has earned a 5-star CAHPS rating from family caregivers, with 94% saying they would definitely recommend it. Its CMS composite process score of 99.64 is above the Texas state average of 94.72.
Hospice Of The South Plains serves 55 ZIP codes from its Lubbock, Texas office in Lubbock County. Families can confirm whether their specific ZIP code is covered by contacting the hospice directly.
Yes, Hospice Of The South Plains is Medicare-certified (CCN 671667, since 2011). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Of The South Plains is a for-profit hospice based in Lubbock, Texas, serving Lubbock County and surrounding communities. It has been Medicare-certified since February 4, 2011 (CCN 671667).
According to CMS Care Compare data (CAHPS family caregiver survey), Hospice Of The South Plains has earned a 5-star rating. Among family caregivers surveyed, 94% said they would definitely recommend this hospice to others, and 88% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by families of patients who received care.
On CMS's composite process measure, which reflects how consistently a hospice performs recommended care processes, Hospice Of The South Plains scored 99.64, which is above the Texas state average of 94.72. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 71.4% of patients, based on the data CMS has published.
Hospice Of The South Plains serves a broad area, covering 55 ZIP codes from its Lubbock office.
All figures above come from CMS Care Compare data as published by CMS; where a measure is not listed here, CMS has not published it for this hospice, which can happen with smaller patient counts and does not indicate poor quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Hospice Of The South Plains is Medicare-certified (CCN 671667) since February 4, 2011. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Hospice Of The South Plains received a 5-star rating, with 94% of family caregivers saying they would definitely recommend it and 88% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.64, which is above the Texas state average of 94.72.
What areas and ZIP codes does this hospice serve?
Hospice Of The South Plains serves 55 ZIP codes from its Lubbock, Texas office in Lubbock County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 55 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality and survey data are the better indicators of how a hospice performs.
How long has this hospice been Medicare-certified?
Hospice Of The South Plains has been Medicare-certified since February 4, 2011.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have decided to stop curative treatment and are focused on comfort, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact Hospice Of The South Plains at (806) 783-0382 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin hospice care with Hospice Of The South Plains, contact them directly at (806) 783-0382 and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about CAHPS survey results, CMS quality measures, service area, and how care is coordinated; contact Hospice Of The South Plains at (806) 783-0382 for specifics not covered by published CMS data.
How do I verify this hospice on Medicare Care Compare?
You can verify Hospice Of The South Plains's certification and quality data at https://www.medicare.gov/care-compare/details/hospice/671667?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.