Hospice Of The Shenandoah
Fishersville, VA · Medicare-certified hospice (CCN 491547)
CMS process measure: 98.08 (state average 96.57 — above state average)
Serves: 30 ZIP codes (is yours included? →) · Phone: (540) 332-4909 · Verify on Medicare Care Compare ↗
Hospice Of The Shenandoah holds a 5-star family caregiver rating on the CMS CAHPS survey, with 91% of caregivers saying they would definitely recommend it. Its CMS composite process score of 98.08 is above the Virginia state average of 96.57.
Hospice Of The Shenandoah serves 30 ZIP codes from its Fishersville, Virginia office in Augusta County. Families outside this area should contact the hospice directly to confirm coverage.
Yes, Hospice Of The Shenandoah is Medicare-certified (CCN 491547, since 1997). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Of The Shenandoah is a non-profit hospice located in Fishersville, Virginia, serving families in Augusta County and the surrounding area. The hospice has been Medicare-certified since March 7, 1997 (CCN 491547), under CMS oversight.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider a 5-star overall rating. Among those surveyed, 91% said they would definitely recommend this hospice to others, and 89% rated their experience 9 or 10 out of 10. These figures reflect the experiences reported by family caregivers during the survey period published by CMS.
On CMS's composite process quality measure — which tracks whether recommended care processes were consistently delivered — Hospice Of The Shenandoah scored 98.08, which is above the Virginia state average of 96.57. CMS also reports a care index score of 10 and notes that 84.9% of patients received visits in their last days of life, based on the same published dataset.
The hospice's service area, as reported to CMS, spans 30 ZIP codes reachable from its Fishersville office.
Medicare's hospice benefit covers hospice care for eligible beneficiaries when a physician certifies eligibility; no cost details beyond that are included here. All figures above come from CMS Care Compare data and reflect the most recent published vintage. Families are encouraged to confirm current details directly with the hospice or via Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Of The Shenandoah is Medicare-certified (CCN 491547) since March 7, 1997, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a 5-star family caregiver rating, with 91% saying they would definitely recommend the hospice and 89% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 98.08, above the Virginia state average of 96.57, and CMS lists a care index score of 10 along with 84.9% of patients receiving visits in their last days of life.
What areas and ZIP codes does this hospice serve?
According to CMS data, it serves 30 ZIP codes from its Fishersville, Virginia office in Augusta County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 30 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hospice Of The Shenandoah is a non-profit hospice; ownership type can reflect how a hospice reinvests revenue but does not by itself determine quality of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 7, 1997.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort when a patient and doctor have decided to stop curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing an illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings; contact Hospice Of The Shenandoah at (540) 332-4909 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data here doesn't cover the enrollment process; please contact the hospice directly at (540) 332-4909 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, CMS quality scores, service area, and how care needs will be met; you can review this hospice's published CMS figures and confirm any additional questions by calling (540) 332-4909.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice Of The Shenandoah directly at https://www.medicare.gov/care-compare/details/hospice/491547?state=VA to confirm current CMS-reported figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.