Hospice Of Northeastern Michigan
Gaylord, MI · Medicare-certified hospice (CCN 231536)
CMS process measure: 99.13 (state average 97.27 — above state average)
Serves: 94 ZIP codes (is yours included? →) · Phone: (989) 731-2744 · Verify on Medicare Care Compare ↗
Family caregivers who responded to the CMS survey gave Hospice Of Northeastern Michigan a 5-star rating, with 92% saying they would definitely recommend it. On CMS's composite process measure, the hospice scored 99.13, above the Michigan state average of 97.27.
Hospice Of Northeastern Michigan serves 94 ZIP codes from its office in Gaylord, Michigan, in Otsego County, according to CMS data.
Yes, Hospice Of Northeastern Michigan is Medicare-certified (CCN 231536), certified since 1990; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Of Northeastern Michigan is a non-profit hospice based in Gaylord, Michigan, serving families in Otsego County and the surrounding area. It has been Medicare-certified since August 3, 1990, meaning care is provided under the Medicare hospice benefit for eligible patients whose physicians certify their eligibility.
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave this hospice an overall rating of 5 stars. Ninety-two percent of surveyed family caregivers said they would definitely recommend this hospice to others, and 90 percent rated their experience with the hospice a 9 or 10 out of 10. These figures reflect the experiences of caregivers who chose to respond to the survey and are published by CMS.
On the CMS composite process measure, which reflects the delivery of core elements of hospice care, this hospice scored 99.13, compared with a Michigan state average of 97.27 — placing it above the state average according to CMS's published comparison.
CMS data also indicates that this hospice serves a broad geographic area, covering 94 ZIP codes from its Gaylord office. This suggests the hospice supports patients across a wide portion of northeastern Michigan.
All figures above come from CMS Care Compare data as provided. Where a measure is not listed here, CMS may not have published it for this hospice, often due to small numbers of surveyed patients, which does not itself indicate anything about quality. This profile does not address costs; the Medicare hospice benefit covers hospice care for eligible patients.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Of Northeastern Michigan is Medicare-certified (CCN 231536), certified since August 3, 1990, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows a 5-star rating, with 92% of family caregivers saying they would definitely recommend the hospice and 90% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, this hospice scored 99.13, compared with a Michigan state average of 97.27 — above the state average.
What areas and ZIP codes does this hospice serve?
According to CMS data, it serves 94 ZIP codes from its office in Gaylord, Michigan, in Otsego County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 94 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is organized as a non-profit hospice. Ownership type is one factor among many CMS publishes, alongside survey results and quality measures.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 3, 1990.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped curative treatment and typically have a life expectancy of six months or less as certified by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings. Please contact the hospice at (989) 731-2744 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps. Please contact the hospice at (989) 731-2744 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, service area, and how care is coordinated; you can review this hospice's published CMS figures and ask the hospice directly at (989) 731-2744 for anything not covered here.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice Of Northeastern Michigan (CCN 231536) at https://www.medicare.gov/care-compare/details/hospice/231536?state=MI to review its current published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.