Hospice Of Holland
Holland, MI · Medicare-certified hospice (CCN 231546)
CMS process measure: 99.78 (state average 97.27 — above state average)
Serves: 62 ZIP codes (is yours included? →) · Phone: (616) 396-2972 · Verify on Medicare Care Compare ↗
Hospice Of Holland has earned a 5-star family caregiver rating on the CMS CAHPS survey, with 92% of families saying they would definitely recommend it. Its CMS composite process score of 99.78 is above the Michigan state average of 97.27.
Hospice Of Holland serves 62 ZIP codes from its Holland, Michigan office in Ottawa County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Hospice Of Holland is Medicare-certified (CCN 231546, since 1991). The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies their eligibility.
About this hospice
Hospice Of Holland is a non-profit hospice serving Holland, Michigan and the surrounding Ottawa County area. It has been Medicare-certified since September 11, 1991 (CCN 231546).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave Hospice Of Holland an overall rating of 5 stars. Ninety-two percent said they would definitely recommend this hospice to others, and 88 percent rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure — which reflects how consistently a hospice delivers a set of recommended care processes — Hospice Of Holland scored 99.78, compared with the Michigan state average of 97.27, placing it above the state average. CMS also reports a care index score of 9 and that 77.4% of patients received visits in the last days of life, per the most recent published data.
Hospice Of Holland's service area, as listed on Care Compare, spans 62 ZIP codes from its Holland, Michigan office.
As with all Medicare-certified hospices, eligible patients' hospice care is covered under the Medicare hospice benefit when a physician certifies hospice eligibility; no separate cost figures are provided here. All figures above are drawn from CMS Care Compare data and reflect the vintage published by CMS at the time of this listing. Where a measure is not mentioned, CMS has not published it for this hospice, which is often related to small patient counts rather than an indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Of Holland is Medicare-certified (CCN 231546) and has been since September 11, 1991. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Hospice Of Holland an overall 5-star rating on the CMS CAHPS survey, with 92% saying they would definitely recommend it and 88% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.78, above the Michigan state average of 97.27. CMS also reports a care index score of 9 and that 77.4% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Hospice Of Holland, based in Holland, Michigan (Ottawa County), serves 62 ZIP codes according to CMS Care Compare.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 62 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hospice Of Holland is a non-profit hospice. Ownership type can be a factor families consider, but CMS quality measures reflect actual reported performance regardless of ownership.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since September 11, 1991.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have decided to focus on comfort rather than curative treatment, typically when a doctor certifies a prognosis of six months or less if the illness runs its expected course.
Does choosing hospice mean giving up treatment?
No. Hospice shifts the focus from curing illness to comfort, dignity, and quality of life; patients can still receive treatment for symptoms and other conditions, and can leave hospice if their situation changes.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for Hospice Of Holland; please contact the hospice at (616) 396-2972 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This information is not included in the CMS data provided; contact Hospice Of Holland directly at (616) 396-2972 to learn about their intake process.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality measure scores, the service area, and ownership type — all of which are reported here from CMS data; for questions about staffing or specific services, contact the hospice at (616) 396-2972.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice Of Holland directly at https://www.medicare.gov/care-compare/details/hospice/231546?state=MI to review its current CMS-reported ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.