Horizon Hospice West
Caldwell, ID · Medicare-certified hospice (CCN 131510)
CMS process measure: 100 (state average 95.18 — above state average)
Serves: 40 ZIP codes (is yours included? →) · Phone: (208) 642-9222 · Verify on Medicare Care Compare ↗
Horizon Hospice West has a 3-star CAHPS family caregiver rating, with 82% of caregivers saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the Idaho state average of 95.18.
Horizon Hospice West serves 40 ZIP codes from its Caldwell, Idaho office in Payette County, according to CMS Care Compare data.
Yes, Horizon Hospice West is Medicare-certified (CCN 131510), certified since 1990, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Horizon Hospice West is a for-profit hospice serving Caldwell, Idaho and the surrounding Payette County area. According to CMS Care Compare data, it has been Medicare-certified since July 18, 1990.
In the CMS CAHPS family caregiver survey, Horizon Hospice West received an overall rating of 3 stars. Among caregivers surveyed, 82% said they would definitely recommend this hospice to others, and 83% rated their overall experience 9 or 10 out of 10.
On the CMS composite process measure, which reflects how consistently a hospice completes recommended care processes, Horizon Hospice West scored 100.00, compared to the Idaho state average of 95.18 — placing it above the state average. CMS also reports a care index score of 9, and notes that 41.1% of patients received visits in the last days of life, based on the most recently published CMS Care Compare data.
Horizon Hospice West's service area, as listed with CMS, spans 40 ZIP codes reachable from its Caldwell, Idaho office.
Hospice care for eligible patients is covered under the Medicare hospice benefit; this profile does not address costs beyond that. All figures above come from CMS Care Compare data and reflect the most recent published vintage available; families are encouraged to confirm current figures directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from Horizon Hospice West?
Yes. Horizon Hospice West is Medicare-certified (CCN 131510) and has been since July 18, 1990. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Horizon Hospice West received an overall rating of 3 stars, with 82% of caregivers saying they would definitely recommend it and 83% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 100.00, compared to the Idaho state average of 95.18 — above the state average. CMS also reports a care index score of 9 and notes that 41.1% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Horizon Hospice West serves 40 ZIP codes from its office in Caldwell, Idaho, in Payette County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 40 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Horizon Hospice West is a for-profit hospice. Ownership type does not directly indicate quality of care; CMS survey and quality measures are better indicators of caregiver experience.
How long has this hospice been Medicare-certified?
Horizon Hospice West has been Medicare-certified since July 18, 1990, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life when curative treatment is no longer being pursued and a person is expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, dignity, and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for Horizon Hospice West; please contact the hospice at (208) 642-9222 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact Horizon Hospice West directly at (208) 642-9222 to learn how to begin care, and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how quickly staff respond to needs, and what services are included; you can review Horizon Hospice West's published CMS figures and ask the hospice directly at (208) 642-9222 for further detail.
How do I verify this hospice on Medicare Care Compare?
You can look up Horizon Hospice West directly at https://www.medicare.gov/care-compare/details/hospice/131510?state=ID to confirm current CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.